Patient Navigator

Overview

Patient Navigator (Admissions Coordinator)

This role is 100% remote.  One-year experience in healthcare admissions, preferably in the mental health or substance abuse field. High school diploma or equivalent required.

 

Shifts available: 

Friday - Tuesday 1:30 pm - 10:00 pm EST

Tuesday - Saturday 3:30 pm - 12:00 am EST

Tuesday - Saturday 10:00 pm - 6:30 am EST

 

We are seeking a compassionate, detail‑oriented Patient Navigator to support our Intake & Needs Assessment team at our Pennsylvania Access Center. In this role, you will be the first point of contact for individuals seeking care and will play a vital part in guiding patients and their families through the admissions process. If you thrive in a fast‑paced environment, have excellent communication skills, and have a passion for helping others access the services they need, we’d love to meet you.

 

Responsibilities

ESSENTIAL FUNCTIONS:

• Review prospective admissions against approved admission criteria, policies and procedures.

• Initiate contact to gather required clinical and demographic data from patient and other sources.

• Respond promptly to inquiry calls.

• Schedule assessments.

• Conduct pre-admission assessments.

• Assist prospective patients and significant others in seeking treatment.

• Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.

• Coordinate with referral sources.

• Coordinate transportation arrangements for patients.

  Responsible for maintaining all the documentation involved with the admissions process.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

 

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required with college degree preferred. One-year experience in healthcare admissions, preferably in the mental health or substance abuse field.

                                                                                                                                                            

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

 

AHMKT