Lead Business Analyst (Remote)

*We are open to supporting 100% remote work anywhere within the US.* 

ICF is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking a Lead Business Analyst to support our Department of Defense (DoD) Child and Youth Programs (CYP) program.  ICF works with government representatives and users to build and enhance CYP systems. The DoD recognizes the importance of providing military and DoD-affiliated families with access to quality, affordable childcare programs. Access to childcare directly affects the efficiency, mission readiness, morale, and retention of DoD personnel worldwide.

Our team is a leading provider of digital transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation, and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.  The ICF team performs custom software development to modernize and integrate siloed, legacy applications using modular design standards. The team works closely with clients and other contractors to ensure the performance and reliability of public-facing, mission-critical applications.

As a Lead Business Analyst, you will collaborate with product owners, technical architects, and developers to create innovative business systems. This individual is responsible for bridging the gap between development, design, and product management by eliciting, analyzing, documenting, and communicating concise requirements for implementation based on business needs. Operating in an Agile environment, the Lead Business Analyst will utilize analytical and problem-solving skills and leverage technical capabilities to deliver optimal solutions.

The Lead Business Analyst will participate in building and integrating web-based applications to support our DoD Military Family Readiness project.  This Lead Business Analyst will work directly with customers and internal subject matter experts to understand the business goals and objectives of the project and then translate those findings into actionable specifications for delivery.  The Lead Business Analyst will work with technical leads to design new features and functionality based on customer need, collaborate with the development team to refine requirements, and manage solutions from design and development through production deployment. The Lead Business Analyst will produce technical documents detailing integration points and features for multiple applications in support of modernization of the legacy systems.  The Lead Business Analyst also will work with the Program Manager and Technical Project Manager to codify and document the governance and project processes for the overall DoD Military Family Readiness project enterprise.

Responsibilities: 

• Work closely with various technical and non-technical stakeholders to understand complex business processes and define business requirements. 
• Translate business requirements into concise, feasible, and verifiable user stories and acceptance criteria. 
• Communicating with multiple teams to ensure requirements are clear and well understood from a functional and technical perspective
• Maintain and prioritize user story backlog. 
• Work closely with business stakeholders on roadmap creation and own roadmap maintenance. 
• Support the solutioning process by developing competencies in various technology platforms. 
• Produce and decipher complex technical use cases, user stories, process flows, diagraming, data analysis, data mapping, interfaces, reporting and testing activities on web and hosted technologies. 
• Develop functional documentation such as use cases, functional specifications, reports, and screen prototypes. 
• Conduct system demonstrations for stakeholder feedback and validation. 
• Codify and document project processes for use by multiple teams. 
• Contribute to an Agile environment and apply best practices through cross-functional collaboration. 
• Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including (but not limited to) RFI, RFP, prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise. 

What you must have:

• 8+ years of experience as a Business Analyst in a fast-paced application development environment.
• 8+ years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, c