Customer Operations (Workers Compensation Claims)

Ready to make a difference for hospitals while working from home? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.

 

Revecore Perks:

• We offer paid training and incentive plans
• Our medical, dental, vision, and life insurance benefits are available from the first day of employment
• We enjoy excellent work/life balance
• Our Employee Resource Groups build community and foster a culture of belonging and inclusion
• We match 401(k) contributions
• We offer career growth opportunities
• We celebrate 12 paid holidays and generous paid time off

Pay $15hr.

 

The Role: Customer Operations (Workers Compensation Claims)

As a Workers' Compensation Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).  

 

Training:

Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences.

 

Your Day:

You will be busy investigating and resolving troubled and/or denied workers' compensation claims. This will require a high volume of outbound calls to patient employers, insurance company representatives, attorneys and patients. Once confirmed, you will submit the bills and proper documentation to the insurance company, or the appropriate payer, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.

 

Is this role for you?

Revecore encourages our employees to be driven and highly motivated to be successful. We get excited by candidates who:

• Want to grow a career
• Have a working knowledge of Microsoft Office (Word, Excel, Outlook)
• Possess technical proficiency to work on multiple computer screens and software applications simultaneously
• Can maintain strong performance in a fast-paced environment with productivity metrics
• Experience with Coordination of Benefits and a general understanding of insurance billing is a plus, but not required
• Have an unnatural ability to put together a 1,000 piece puzzle in record time.
• Solved every murder before the star of the latest CSI show on TV

 

How we'll set you up for success:

• Extensive multi-week training with ongoing support from teammates following training.
• Access to a robust knowledgebase for continued reference in your role.
• Visibility to your individual performance metrics enables you to set goals.
• Computers and necessary work equipment are provided 
• Involved management who leans in to support your productivity metrics.

Work at Home Requirements:

• A quiet, distraction-free environment to work from in your home. 
• A secure internet connection is required. 
• Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads. 
• The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive. 

Must reside in the United States within one of the states listed below:

Alabama, Arkansas, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma