Jobs and Careers
BA

Patient Representative Coordinator Registered Nurse

Baptist Health
New Albany, United Statesfull_timeVerifiedPosted 11 Dec 2025

About the role

Summary

Job Description:

Seeking Patient Representative Coordinator

Full-time, 5 days/week, 8-hour days, flexible hours, no weekends/holidays

Baptist Health Floyd, Customer Service Relations
Southern Indiana/Louisville, Kentucky area

Serve as a liaison between patient and hospital staff. Assist patients in interpreting hospital policies, procedures, and services, and in obtaining solutions to problems and concerns. Assist staff in gaining awareness of patients’
perceptions of the hospital experience. Assist director in investigating patient concerns and communicating follow up to complainant via phone and written correspondence.

Position/Opportunity Highlights:

  • Opportunity to work in a Regional, Non-Profit Hospital

  • Opportunity to work with a wide array of patients

  • Opportunity to work for an organization that promotes continued education

  • Comprehensive evidence-based nursing care

Qualifications:

  • Bachelor of Science in Nursing

  • Master of Science in Nursing preferred
  • Graduate of approved nursing program

  • Current Indiana RN license

Baptist Health Floyd is a Pathway to Excellence® designated organization.

We offer competitive salaries and excellent benefits.  We are conveniently located 10 minutes from downtown Louisville at 1850 State Street, New Albany, IN 47150. EOE.  

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Baptist Health

View company profile →