Analyst, Human Resources - HR Systems

Company Description

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. With over 70% of our staff identifying as people of color, we exemplify diversity, equity, and inclusion. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!

Job Description

This individual is responsible for supporting the administration of our HR policies, procedures and programs. Day to day operations include: Auditing of Core HCM systems, data analysis, reporting, HRIS process testing and review, HRIS and other HR systems data management, ZenDesk management and other related tasks.

Duties & Responsibilities:

HR Systems/Data 

• Successfully implements HR system processes. Ensures network-wide adoption of policies and programs by responding to feedback and assisting implementation.
• Owns Data management in customer ticketing system (Zendesk) with; monthly reporting presentations to key stakeholders, Dashboard creation, data analysis to inform best practice and action steps for HR Team
• Educates and supports staff to facilitate an understanding of new functions, policies or protocols; communicates and documents processes clearly and consistently.
• Performs testing in Workday, Uncommon’s HRIS, to diagnose and assist in the resolution of business process issues, changes or reconfigurations.
• Owns key work streams/audits in annual E/SOY (end of year) process.
• Assesses adherence to and compliance of process requirements to achieve operational excellence.
• Performs daily/weekly maintenance and analysis of HR data in HRIS platform and HR systems.
• Evaluates workstreams and system business processes; makes data-driven recommendations for improvements and sees through to implementation.
• Troubleshoots functional and system issues in a timely manner, escalating to the Systems team as necessary.

HR Support 

• Provides daily HR support to our employees and managers, using customer service ticketing systems (Zendesk), knowledge library, and other resources.
• Assists HR team leaders with reporting through HRIS
• Supports reporting from HRIS to cross functional teams for compliance, state reporting and internal audits

Qualifications

Required

• 2-3 years of work experience; 1-2 years of directly related experience
• Bachelor's Degree
• Excellent interpersonal and communication skills, with demonstrated ability to speak and write clearly and persuasively
• Excellent organization, time management, and follow-up skills
• Ability to prioritize and demonstrate an appropriate sense of importance
• Keen attention to details
• Strong employee focus and an ability to work effectively with a wide range of constituents
• Proficient with Microsoft Excel and Google suite of products
• Proficient in HRISs, ideally Workday

Preferred

• Thrives in evolving, fast-paced, high-change, dynamic organizations
• Outstanding judgment, sensitivity, and high discretion
• Curiosity about education/charter schools a plus
• Strong critical thinking skills
• Above average proficiency with Microsoft Word, Excel, and PowerPoint and Google suite

Additional Information

Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.

Compensation

Compensation for this role is between $67,300 to $79,200. 

Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. If you meet all job description requirements you will likely receive an offer of between $67,300 and $71,300. 

Benefits

• 19 days of paid time off
• 3 weeks of paid Winter and Summer org-wide holidays
• Comprehensive Health, Dental, and Vision insurance plans
• 403(b) retirement savings program + employer match
• Paid leave of absence options (parental, medical, di