Assistant Employee and Labor Relations Manager - Administration Division - SF Municipal Transportation Agency (9172)

Company Description

APPOINTMENT TYPE: Permanent Exempt (PEX). This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening: April 22, 2026

Application Deadline: 11:59pm Pacific Time on May 4, 2026

Recruitment ID: PEX-9172-164907

Salary: $136,604 - $174,408 annually

Division: Administration

Section/Unit: Human Resources/Employee & Labor Relations

Work Location: 1 South Van Ness Ave, 6th Floor, San Francisco, CA 94103, USA

Work Hours: Monday to Friday, 8:00 am to 5:00 pm

⚠️IMPORTANT⚠️: Your application MUST include responses to the supplemental questionnaire found here: 9172 Assistant Employee and Labor Relations Manager (RTF0164906-01128248) – Fill out form

 Note:

• Applicants must complete the supplemental questionnaire and the online application by the filing deadline.
• The application will not be reviewed without a completed supplemental questionnaire and vice-versa.
• A cover letter and resume must be attached to the online application.

Job Description

The San Francisco Municipal Transportation Agency (SFMTA) recognizes that our employees are our greatest asset, and in order to achieve our strategic goal of creating an outstanding workplace, we need to have an effective manager who will manage our Human Resources’ Labor Relations team and develop a continuing constructive relationship with our labor partners.

The Assistant Employee and Labor Relations Manager will report to the Employee and Labor Relations Manager and will be responsible for managing, coordinating and supervising professional staff performing labor relations activities for SFMTA.

This position develops and facilitates agency-wide constructive relationships with labor partners, advises directors and managers on interpretation of Memorandums of Understanding (MOUs), disciplinary actions, grievances, current labor relations trends and issues, in addition to participating in various joint labor/management committees.

This 9172 Assistant Employee and Labor Relations Manager is assigned to the Human Resources, Employee and Labor Relations Unit, within the Administration Division. Under the direction, the incumbent serves as a resource for important technical problems directly related to labor relations. The Assistant Manager functions as a team leader and/or assistant team leader, providing guidance and expertise in the performance of advanced-level professional and technical activities directly related to employee and labor relations.

Examples of Important and Essential Duties:

• Supervises subordinate employees in performing professional human resources work in employee and labor relations.
• Advises and trains managers and supervisors on employee and labor relations issues and trends, including union MOU/CBA interpretation, disciplinary actions, grievances, employee coaching and counseling, performance monitoring and evaluation, employment laws, and City and County of San Francisco (CCSF) and SFMTA policies.
• Plans, directs, coordinates and evaluates employee and labor relations functions. Oversees disciplinary hearings and procedures, manages grievance processes, and participates in and presents cases at grievance arbitration hearings.
• Negotiates resolutions to grievances, enforces MOUs to ensure consistent departmental compliance with provisions, and may act as a Skelly officer in employee disciplinary hearings.
• Ensures accurate collection, review, and entry of all labor relations data into the HRIS and official employee personnel files by labor relations staff.
• Ensures the employee and labor relations team adheres to uniform internal processes for documenting disciplines and grievances.
• Ensures staff are properly trained and holds regular meeting with the team.
• Develops and facilitates positive and constructive relationships with leadership of labor unions in the spirit of partnership towards creating an outstanding workplace and advancing the mission of the agency through engaging employees and the unions that represent them. Participates in various joint labor/management committees to achieve these ends.
• Performs special projects involving the planning, research, development or implementation of a technical phase of human resources administration; prepares various memoranda, correspondence, records, and reports, including recommendations when appropriate.
• Advises on investigations or investig