ARIZONA DEPARTMENT OF CORRECTIONS

REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

INDUSTRIAL PRODUCT SALES REPRESENTATIVE

Job Location:

Address:

Arizona Correctional Industries (ACI)
4441 East McDowell Road
Phoenix, Arizona 85008
https://corrections.az.gov/

Posting Details:

Salary: $38,880.00 

Grade: 16

Closing Date: 02/19/2025

Job Summary:

The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is looking for a dynamic Sales Representative to join the Arizona Correctional Industries (ACI) team. As the primary ACI contact within your assigned territory, you will establish and maintain strong relationships with customers, driving growth and trust. This role involves developing new clients through cold calls, providing high service levels, and achieving monthly sales quotas. You'll collaborate with marketing, sales management, accounting, and logistics to maximize market potential and customer value. Join ADCRR for a rewarding career with excellent earning potential and state benefits. Your next career move starts here—apply now!

For further information about the Arizona Correctional Industries, visit: https://aci.az.gov/

Job Duties:

- Manages all elements of the customer experience, from effective qualifying, design, quoting, delivery, installation, and order writing process while effectively interfacing with respective internal departments at ACI Central and outlying ACI facilities
- Grows sales and territory via frequent communication and meetings with customers, including cold calls within assigned territory
- Desk work
- Manages appointments and daily schedule, including customer calls and appointment setting, advanced planning and necessary follow-ups
- Maintains accurate, detailed customer information, including contact information, meeting notes, plans, necessary follow-up, and correspondence in ACI CRM
- Oversees respective paperwork, including pricing, quotes, distribution of collateral
- Adheres to and understands department policies, including completing all necessary training
- Attends staff meetings, trade shows, and conventions
- Drives State vehicle on State business
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Sales process and vendor-customer relationships
- Basic sales, including primary elements of the sales process, which include needs analysis, filling needs, and asking for sale, which must be exhibited daily
- Management of multiple accounts in a large territory
- Building personal relationships with all customers and prospects
- Microsoft Office applications
- Current market trends

Skill in:
- Interpersonal relations
- Verbal and written communications
- Arithmetic
- Problem resolution
- Developing and delivering presentations
- Dealing with all levels of authority
- Accessing customer requirements
- Providing excellent customer service and maintaining customer satisfaction
- Organizational skills
- Developing and implementing effective sales programs and techniques
- Memorizing products
- Proficiency in using Microsoft Office and Google Workspace applications

Ability to:
- Communicate clearly and concisely manner in written and verbal communication
- Provide excellent customer service and maintain customer satisfaction
- Maintain a professional appearance and provide a positive company image to the public
- Manage multiple accounts, both state and private, in a large territory
- Build relationships with all customers
- Multi-task and effectively manage time
- Aptitude for problem-solving
- Maintain product knowledge
- Develop and deliver presentations
- Determine new solutions for customers
- Work in a fast-paced environment with diverse, frequently updated products