Building Maintenance Manager

About Kasa

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.

The Role

Kasa is seeking a Building Maintenance Manager who will be responsible for providing specialized support for all building systems maintenance and facility operations for The Clyde Hotel by Kasa Portland. This includes focus on identifying maintenance and system opportunities, improving quality and property performance at every turn. This role will demand on the ground "living the business" with a guest-service first mindset as well as constant resourcefulness to tackle new and interesting challenges a historical building will throw at you.    This role will report to the Hotel General Manager and work closely with the Mountain West Portfolio Team.  

About the Team

This role is in our Portfolio Operations Department. Our mission is to ensure our guests have a seamless in-unit experience. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone has joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.  

Day in the life of a Kasa Building Maintenance Manager:

Like any Ops role, you should expect to have a number of competing priorities in a given day or week. This position relies on experience and judgment to plan and accomplish goals with a wide degree of autonomy, creativity, and cost-effectiveness. One day could be troubleshooting a lock that doesn't seem to be operating properly, the next spent addressing an issue with a commercial washer, coordinating repair techs, seeking root cause for the issues, and tackling the solutions with positivity and with a voracious desire to learn.    Key Responsibilities:

• Actively provide technical engineering support for the on-site team regarding the operation, improvements, replacements, and/or upgrades for building systems and equipment.
• Identify and recommend potential building systems-related projects.
• Lead efforts involving preventative maintenance requirements, process improvements, standards review and troubleshooting, equipment selection, and service vendors.
• Direct capital projects in tandem with the General Manager, such as major design changes, performance and process improvement changes, and reliability analysis and related improvements.
• Assist the General Manager with obtaining and reviewing price quotes for the procurement of parts, services, and labor for ongoing property maintenance and special projects. Resourcefulness will be key, using the wealth of resource already onsite, prioritizing and working within the approved budget.
• Understand existing elevator and fire/life safety systems maintenance, making recommendations for process or capital improvements, and assisting in project management of modernization of any of these systems.
• Assist with building retail and food & beverage leased spaces, guiding partner maintenance to proper solutions. 

In one year, you will succeed at Kasa by having:

• Become an invaluable resource to our team regarding property facilities operation and upkeep.
• Earned the trust of cross-department leaders and managers to be a valued and reliable partner for Kasa's experimental property efforts.
• Achieving or exceeding the qualitative goals for unit and property maintenance.

Experience

• Minimum 4 years of experience providing facilities support in the commercial, multi-family, or hospitality industry
• Strong working knowledge of all building systems including commercial washers/dryers, life and fire safety, elevator, HVAC air handling, doors and lock systems, and other centralized systems.
• You have a high level of independence and can make thoughtful decisions, even in fast-paced and ambiguous operating environments.
• You have excellent time management skills and enjoy juggling multipl