Global Legal Operations Associate

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

 

The opportunity

We are looking for a Legal Operations Associate to join our Global Legal Operations team. The Global Legal Operations team is a part of the EY Global Legal function (Global GCO) and supports legal technology and process improvement initiatives for our legal teams worldwide. The Legal Operations Associate will provide operational and administrative support to technology projects and processes related to the legal function, as well as provide reporting and data analysis to support informed decision-making and identify ongoing opportunities for improvement. 

 

This role can be remote based out of any EY office but will require flexibility to work with colleagues primarily in the US/UK and to support stakeholders around the world.
 

Your key responsibilities

 

• Execute day-to-day operations and administration of core legal technology systems and processes, including but not limited to eBilling and matter management.
• Assist with management of external counsel and vendor relationships, billing, and spend.
• Analyze legal department data to identify trends, patterns and areas of process optimization and improvement.
• Design and generate reports, metrics, dashboards and data visualizations to measure and evaluate legal department operations.
• Support requirements gathering, design, testing, and change management for implementation of new legal technology solutions.
• Create and maintain knowledge management and operational documentation such as user manuals, training materials, and process maps.
• Provide onboarding, training, and technical support to Legal professionals on new technology, tools, and procedures.
• Manage and maintain team collaboration and communication tools such as legal intranet sites, contact lists, access rights, shared mailbox, and quarterly department newsletter.
• Identify ways to optimize workflows, processes, and policies to ensure compliance and improved efficiency.
   

Skills and attributes for success

 

• Strong team player who has a growth mindset and a strong sense of integrity and accountability.
• Proactive attitude, curious and inquisitive with high degree of emotional intelligence 
• Demonstrated aptitude for resilience, flexibility, and ability to adapt to changing circumstances and dynamics. 
• Ability to take ownership of matters, work with a good level of autonomy, exercise sound judgement and apply excellent attention to detail.
• Ability to deal with problems in a practical, structured and common sense way, with the ability to prioritse and work to deadlines.
• Interest and ability to positively team and collaborate effectively across geographic locations.

 

To qualify for the role you must have

 

• Basic knowledge of legal department operations 
• Strong critical thinking, problem-solving and analytical mindset
• Strong organisation, planning, data analyis and project management skills
• Excellent communication skills, interpersonal skills, relationship building, and global acumen
• Strong computer skills, including Microsoft Word, Excel, PowerPoint, Visio, Teams, SharePoint, and PowerBI; and the willingness to develop additional skills to support new technology initiatives 
• Undergraduate/Bachelor’s degree or equivalent work experience
• At least 1-2 years related experience

 

Ideally, you’ll also have

 

• Some experience with legal technology or working in a law firm/legal department.
• High degree of cultural awareness.
• Experience of working in a global environment.
• Experience with working with a wide variety of stakeholders.

 

What we look for

We are seeking a proactive, team-oriented individual with strong problem-solving and analytical skills who has excellent attention to detail and is willing to jump in and support a wide variety of legal projects, no matter how big or small. The ideal candidate for this role is eager to learn and grow; passionate about driving process improvements and efficiencies; and builds trust, confidence and accountability while working collaboratively across functions and geographies

  What we offer   The compensation ranges below are provided in order to comply with Un