Sales Associate - Optical Specialist

<h3>Company Description</h3><p><strong>At Eyeglass World, we are more than just an optical retailer, we are a fashion-forward destination where style meets service and quality eye care.</strong> With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer looks, and same-day service at prices they love. If you love fashion, thrive on helping people, and want to be part of a team that makes a difference every day, <strong>Eyeglass World is the place for you! </strong>For more details about Eyeglass Word, visit <strong><a href="https://www.eyeglassworld.com/about-us" rel="noopener noreferrer">EyeglassWorld.com</a>.</strong></p><p>Working at Eyeglass World also means you are a part of a larger family of brands at National Vision.  At National Vision, we believe everyone deserves to see their best to live their best. </p><p><strong>How would you like Sundays off? Yes, every Sunday we’re closed!</strong></p><h3>Job Description</h3><p>The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final moments that matter most, from pre-exam support to eyewear readiness, fitting, and pickup. As a key member of the team, this role ensures every customer interaction feels seamless, elevated, and on-brand. This role blends customer connection, optical support, and finishing excellence to deliver consistent, high-quality experiences.</p><p><u><strong>Essential Functions:</strong></u></p><p><strong>Create an Exceptional Customer Experience</strong></p><ul><li>Deliver warm, confident, and personalized service at every stage of the visit</li><li>Guide customers through eyewear selection, final fitting, and product education</li><li>Ensure customers leave feeling confident in both their eyewear and their experience</li></ul><p><strong>Support Clinical &amp; In Store Flow</strong></p><ul><li>Assist with patient flow and pre exam screenings to support Optometrists</li><li>Help ensure smooth transitions between exam, finish, and pickup moments</li><li>Serve as a calm, knowledgeable presence throughout the customer journey</li></ul><p><strong>Own Finish &amp; Quality Excellence</strong></p><ul><li>Perform finishing work including final adjustments, inspections and quality checks</li><li>Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation</li><li>Prepare orders for pickup and deliver polished, brand aligned handoff</li></ul><p><strong>Operate with Precision &amp; Care</strong></p><ul><li>Support order entry, tracking, and timely completion</li><li>Maintain organized, clean, and efficient finish and retail areas</li><li>Identify and resolve quality or service issues proactively</li></ul><p><strong>Bring the Brand to Life</strong></p><ul><li>Model Eyeglass World service standards, tone, and behaviors in every interaction</li><li>Uphold visual, experiential, and operational brand standards in the store</li><li>Partner with the store team to deliver a consistent and elevated experience</li></ul><p> </p><h3>Qualifications</h3><p><strong>Education</strong></p><ul><li>High School Diploma or equivalent (Required)</li></ul><p><strong>Work Experience</strong></p><ul><li>1+ year experience in optical, retail, sales, or customer service (Required)</li></ul><p><strong>Additional Skills</strong></p><ul><li>Strong multitasking, time management and organizational skills (Required)</li><li>Clear communication and the ability to educate customers effectively (Required)</li><li>Ability to prioritize customer satisfaction at every interaction (Required0</li><li>Support store team in shared goals (Required)</li><li>Bilingual abilities (Preferred)</li></ul><h3>Additional Information</h3><p>At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.  <br/> <br/> <strong>Our Benefits Include:</strong> <br/> * Health &amp; Dental Insurance <br/> * 401k Retirement Savings <br/> * Flex Spending Account <br/> * Generous Paid Time Off &amp; Company Holidays <br/> * Parental Leave<br/> * Employee Eyewear Discount</p><p><strong>Focus on Professional Growth and Career Fulfillment:</strong> <br/> * Training Programs: Develop your skills and knowledge with our comprehensive training offerings. <br/> * Educational Courses: Gain access to courses that support both your personal and professional development. <br/> * Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term. </p><p>At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! </p><p> </p><div sr-tagline=""></div><p>We are an equal opportunity employer.  We e