Case Manager-Palliative Care

Case Management  
PRN
Day Shift 
8 am - 4:30 pm

 

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.

 

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

The Palliative Care Case Manager will provide care coordination, care transition management, palliative care and other services to patients with life-limiting, late-stage chronic illnesses.  Working within the established medical plan of care, the Palliative Care Case Manager will work with the patient and family to identify goals of care that reduce the severity of disease symptoms and maximize the quality of life. Utilizing a multidisciplinary team approach, the Palliative Care Case Manager will facilitate meeting physical, emotional, and spiritual needs.

Minimum Qualifications

Minimum Education: Bachelors in Nursing Degree
Minimum Years of Experience: 5 Years of experience as a registered nurse in an acute hospital setting
Substitutable Education & Experience (Optional): None
Required Certifications/Licensure: Currently licensed as Registered Nurse by the State Board of Nursing for South Carolina;
Certification in Palliative Care required within 6 months of meeting mandatory requirements for certification. Certification in Palliative Care Certification must be obtained within 24 months after entry into the role.
Required Training: None

Essential Functions

• Works in a cooperative manner, which fosters favorable relations between employees and patients, patient’s families, visitors, fellow employees and the medical staff. Accepts chain of command, supervision and constructive criticism.
• Exhibits commitment and pride through person example.
• Contributes to teamwork and creates harmonious, effective and positive working relationships with others
• Respects, understands and responds with sensitivity to employees and guests by treating others as one would wish to be treated.
• Resolves conflicts and problem-solves.
• Exhibits telephone courtesy.
• Maintains Confidentiality.
• Facilitates the delivery of quality, cost-effective patient care and the achievement of desired outcomes for patients, families, and the organization through the coordination of services and the provision of direct patient care as needed.
• Working within the medical plan of care, supports patient / family to identify desired outcomes for managing life-limiting or terminal illness.
• Co-ordinates patient care conferences with the physician and other members of the health care team as needed.
• Reinforces information to patient and family as needed.
• Focuses on pain management and alleviation of symptoms.
• Involves professionals of other disciplines as needed to provide information, education and expertise in managing symptoms.
• Supports patient / family at critical decision points in care.
• Acts as a liaison with community physician, home health agency staff, or others involved in the patient’s ongoing care.
• Communicates with payor’s case managers when available to facilitate continuity of care across the continuum.
• Conducts rounds on patients when hospitalized.
• Monitors for readmission and intervenes at earliest opportunity.
• Makes follow up phone calls after discharge to ensure appropriate services are in place.
• Demonstrates competence to evaluate developmentally-appropriate clinical care for the following patient populations:
  • a. Adult (years 18 – 65)
  • b. Geriatric (over 65 years)

Duties & Responsibilities

• Functions as a patient advocate.
• Embodies those behaviors, philosophies and values, which serve to uphold the ideals and enhance the image of Lexington Medical Center (LMC).
• Models LMC philosophy, standards of care, standards of practice, policies, procedures, an