Senior Manager, Talent Acquisition Enablement and Operations

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

GitLab is seeking a Senior Manager, Talent Acquisition Enablement and Operations to drive scalability, optimization, and operational excellence across our global talent acquisition function. This role will be instrumental in building and evolving the systems, processes, and tools that enable our recruiting teams to operate efficiently and effectively as we continue to scale our workforce strategically across key geographies.

As a key member of the Talent Acquisition leadership team, you will partner closely with recruiting leaders, Finance, People Operations, and technology teams to optimize our talent acquisition technology stack, drive data-driven decision making, and lead critical change management initiatives that support our evolving hiring strategy.

What You’ll Do  

• Design, implement, and continuously optimize talent acquisition processes, workflows, and systems to drive efficiency, consistency, and scalability across global recruiting operations
• Lead, manage and coach a distributed Enablement, Operations and Candidate Experience team
• Serve as the primary owner and administrator for Greenhouse ATS, partnering with technical teams to configure workflows, build reporting capabilities, and ensure seamless integration with Workday HRIS
• Lead talent acquisition enablement initiatives including recruiter onboarding, ongoing training programs, process documentation, and the creation of resources that enable teams to execute effectively
• Drive change management for major talent acquisition transformations, including communication planning, stakeholder engagement, training development, and adoption tracking
• Build and maintain comprehensive reporting and analytics frameworks that provide visibility into recruiting metrics, capacity planning, and operational performance across regions and functions
• Partner with Finance and People Operations teams to ensure alignment between talent acquisition systems, workforce planning processes, and organizational design initiatives
• Identify opportunities for automation and process improvement, leveraging technology to reduce manual work and increase recruiter productivity
• Manage vendor relationships and evaluate new tools and technologies to enhance talent acquisition capabilities

What You’ll Bring 

• Prior leadership experience in talent acquisition operations, enablement, or related roles supporting recruiting at scale
• Prior people management experience leading geographically distributed teams
• Expert-level proficiency with Greenhouse ATS including administration, configuration, reporting, and workflow optimization
• Strong working knowledge of Workday HRIS with experience integrating recruiting and HR systems
• Demonstrated track record of building scalable processes and systems from the ground up in high-growth environments
• Exceptional change management skills with experience leading organizational transformations and driving adoption of new processes or tools
• Strong analytical capabilities with experience building reporting frameworks, analyzing recruiting metrics, and translating data into