Assistant Branch Manager

Overview:   UES is a privately held, rapidly growing engineering and consulting firm with nearly six decades of experience in geotechnical engineering, construction materials testing, building code compliance, threshold inspections and environmental consulting. With more than 3,800 professionals across 80+ branches in high growth markets in the U.S., UES consults on projects of all sizes for public and private clients in industries ranging from transportation and healthcare to commercial, residential, and education.
Experienced and proven, UES is considered a pioneer of the industry and stands at the forefront of emerging technology and best practices. Our work includes public and private clients, as well as public-private partnerships, and consists of projects ranging from transportation and infrastructure to aviation and aerospace. Our engineers, geologists, certified inspectors, scientists, and drillers offer an unwavering commitment to excellence, approaching each project with the knowledge that precision, professionalism, and creative solutions are what drive success and cultivate enduring client relationships. As UES continues to grow, it’s critical that we have a defined set of values that guide us like a north star. These values need to demonstrate who we are as a company and what we believe. STRIVE stands for Safety, Teamwork, Responsiveness, Integrity, Value, and Excellence. 
SummaryThe Assistant Branch Manager supports the Branch Manager in overseeing daily operations, staff, and overall performance of the Geotechnical, Environmental, Building Inspection, and Construction Services Department. The ideal candidate ensures customer satisfaction, improving operational efficiency, achieving sales targets, and assisting in managing and mentoring staff. The ideal candidate will have strong leadership skills, excellent communication, and the ability to resolve issues while maintaining a positive work environment.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. 
Physical Demands & Work Environment•Required to drive, stand, walk, use hands to type, handle, or feel; reach with hands and arms; climb or balance; talk and hear. Body motions and movements include bending, twisting, reaching, stooping, pulling, kneeling, lifting, carrying, and pushing, with or without reasonable accommodation•Lifting and/or moving up to thirty-five pounds regularly is expected, on occasion, with or without reasonable accommodation•This is not a remote position. This role will be based on the selected job posting location.

Essential Duties and Responsibilities:

• Assist the Branch Manager in managing the day-to-day operations of the branch, ensuring smooth and efficient workflow.
• Ensure compliance with company policies, procedures and regulations.
• Supervise branch activities, including customer service, sales and administrative tasks.
• Monitor and improve operational processes to enhance efficiency and productivity.
• Build and maintain relationship with clients and stakeholders
• Identify and purse opportunities for new business development
• Assist in hiring, training, and mentoring staff to ensure they meet performance standard
• Delegate tasks to staff and monitor performance, providing feedback and coaching as needed
• Help maintain a positive, motivated and collaborative work environment
• Conduct regular performance reviews with team members and assist their professional development
• Assist the Branch Manager in achieving branch sales targets and managing budgets
• Monitor financial performance, including revenue generation and cost control
• Contribute to the development of sales strategies to attract new clients and increase market share
• Support marketing initiatives to promote the branch's products and services
• Ensure the branch is operating in compliance with local regulations, industry standards and company policies
• Assist with audits and inspections to ensure compliance and resolve any discrepancies
• Identify potential risks to the branch's operations and implement corrective actions to mitigate those risks
• Prepare and submit reports on branch performance, including sales, customer satisfaction and operational efficiency
• Analyze metrics to identify trends, areas for improvement and opportunities for growth
• Provide the Branch Manager with insights and recommendations for operational and strategic improvements
• Other duties may be assigned

Required Qualifications