Senior Engineering Manager, Payments & Risk

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

• Taskrabbit is a remote-first company with employees distributed across the US and EU
• 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
• DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
• DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020

Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!.

This role will be fully remote through August 2025 with the expectation that employees will begin working 2 days per week in our dedicated office space in San Francisco starting in September of 2025. 

About the Role

We are seeking a hands-on, highly technical and experienced Senior Engineering Manager to lead and transform our Payments & Risk Platform team. This role is critical to driving predictable delivery, enhancing quality, and establishing strong leadership within our global payments and risk infrastructure. You will partner closely with the Staff Product Manager (Payments & Risk) and key stakeholders across Partnerships, Finance, Legal, Data, and Operations to build a reliable, secure, and scalable platform that minimizes fraud, optimizes payment processing, and delivers an exceptional user experience.

As a strategic leader, you will be responsible for driving a culture of accountability and excellence, ensuring the team consistently delivers high-quality solutions on time and within scope. You will be a proactive advocate for your team, ensuring they have the resources, clarity, and support needed to excel.

What You'll Work On:

• Drive Predictable Delivery & Quality: Establish and enforce clear processes, metrics, and quality assurance practices to ensure reliable project execution and on-time delivery.
• Strategic Engineering Leadership & Project Management: Develop and execute a robust engineering strategy aligned with business objectives, while actively managing project timelines, tradeoffs, risks, resources, and dependencies.
• Proactive Stakeholder Management & Collaboration: Build strong relationships, manage expectations, and facilitate effective communication across all teams and stakeholders, ensuring alignment on project goals.
• Team Leadership & Development: Build and lead a high-performing team, fostering a culture of  inclusion, accountability, collaboration, and continuous improvement.
• Technical Excellence & Platform Stability: Drive code quality, enforce best practices, and ensure system reliability and security through robust monitoring, problem resolution and on-call best practices.
• Legacy System Management & Modern Architecture Implementation: Navigate and maintain legacy systems while simultaneously migrating to, designing, and implementing modern, scalable architectures.
• Ensure Security & Compliance: Ensure adherence to all relevant security and compliance requirements, including PCI DSS, GDPR and other applicable regulations, to protect sensitive data and maintain platform integrity.

Your Areas of Expertise:

• Minimum of 7+ years of experience in software engineering, with a focus on payment platforms.
• Minimum of 3+ years of experience in engineering management, leading and developing high-performing teams.
• Minimum of 2+ years of experience in Ruby on Rails.
• Proven track record of improving delivery velocity and quality in a complex engineering environment.
• Demonstrated ability to build and lead high-performing engineering teams, with a focus on accountability and ownership.
• Strong expertise in stakeholder management and communication, with the ability to influence and