Administrative Support Assistant Senior

Job Posting Title:

Administrative Support Assistant Senior

Department:

Housing

Location:

2400 Wellesley Dr NE

Pay:

$20.63 - $29.25

Close Date:

7/2/25

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

The Administrative Support Assistant Senior performs a variety of complex administrative and technical support tasks. This position requires thorough knowledge of departmental and divisional policies, procedures, and applicable local, state, and federal regulations. The role coordinates administrative services to support management and staff, ensuring timely and accurate completion and delivery of work products. The incumbent responds to inquiries and information requests, and assists the public and external agencies regarding departmental programs, projects, and services. Performs related duties as assigned. Job duties may vary depending on the needs of the assigned department or division.

DUTIES AND RESPONSIBILITIES

• Provide administrative, technical, and programmatic support in the daily operations of the assigned department or division, including accounting, budget administration, purchasing, and office management.
• Evaluate office and interdepartmental procedures, recommend improvements, and implement approved changes to improve efficiency and effectiveness.
• Research, analyze, and compile data and information from internal and external sources; present preliminary findings to supervisory or management staff.
• Interpret and ensure compliance with applicable laws, codes, regulations, policies, and procedures related to assigned responsibilities.
• Design, organize, and maintain accurate records, files, and databases; verify data accuracy, research discrepancies, and ensure compliance with record retention requirements.
• Independently compose correspondence, reports, and various written documents.
• Receive, process, and respond to public records requests, complaints, and inquiries; gather and organize required information and ensure timely responses.
• Communicate with internal and external staff and agencies to coordinate activities and exchange information.
• May supervise or provide guidance to assigned staff.
• Serve as liaison between the assigned department and other County service departments.
• Respond to inquiries and telephone calls on behalf of the department; resolve routine issues and provide information as delegated by the supervisor.
• Handle sensitive and confidential documents, records, and decisions in compliance with confidentiality requirements.
• Community-minded individual to lead Housing's landlord outreach and engagement program.
• Act as a liaison between the organization and community groups such as landlords, tenants, and various community groups.
• Organize training and educations events.
• Collaborate with internal departments to ensure landlord claims are processed in a timely manner.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 

MINIMUM QUALIFICATIONS

• High School Diploma or GED.
• Four (4) years of work experience in any of: project administration, timekeeping, bookkeeping, security, law enforcement, or a related field.

*Any equivalent combination of related education and/or experience may be considered for the above requirements. 
 

SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE

The offer of this Bernalillo County position requires compliance with the following:

• Successfully complete a post-offer medical examination and background investigation.
• Comply with all County safety guidelines.
• Possess and maintain a valid New Mexico driver’s license.
• Complete required FEMA training(s) assigned to the position.
• Complete required supervisor training courses, if applicable

WORKING CONDITIONS

• Duties are performed entirely indoors.
• Work is conducted in