Surgical Technology Services Specialist

POSITION SUMMARY  

The Surgical Services Specialist is responsible for driving strategic sales initiatives in an assigned territory – to include identifying, qualifying, and closing new business bookings opportunities. The SS Specialist is accountable for designing and executing a territory plan centered around Agiliti Surgical Services as part of the Equipment Value Management framework.  

PRIMARY OBJECTIVES AND RESPONSIBILITIES 

Time and Territory Management 

• Understands strategic position in industry and territory. 

• Establishes long term goals in territory and can develop annual and quarterly goals that create a clear pathway to achieving the long-term goals. 

• Manages time and resources to ensure that work is completed efficiently and on schedule. 

• Embraces Customer Relationship Management tools to effectively manage sales territory and execute sales objectives. 

• Demonstrates a working knowledge of the specific markets (Including Acute Care, Long-term Care etc.) 

• Effectively leverages local Territory Executives and cross functional subject area experts to execute on growth strategies within assigned territory 

Customer Aligned Sales Process 

• Adapts to customer needs and buying process; adjusts messaging and sales process accordingly. 

• Conveys information to customers in a clear, compelling way that will positively affect their thoughts and actions. 

• Identifies, qualifies, and closes business opportunities in assigned territory and demonstrates an ability to strategically assess and approach a territory to optimize and execute a sales plan. 

• Keeps customer commitments, resolves customer problems, and exceeds customer expectations. 

• Effectively manages internal sales process by leveraging appropriate resources (Territory Executives, Operations Counterparts, and Corporate Resources.) 

• Conducts business reviews with customers. 

• Manages external customer relationships (doctors, hospitals, and surgery center personnel) through regularly calling on client locations.  

Insight Selling Methodology 

• Translates the benefits of solutions, products, and services to customers involved in the decision-making process based on understanding of their individual needs and/or business problems to solve. 

• Possesses an in-depth understanding of customer needs and challenges to effectively deliver insights during each customer interaction.  

Equipment Value Management 

• Articulates how the EVM framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences.