Senior Vice President Clinical Services - Home and Community - Based Services

JOB PURPOSE:

The Senior Vice President (SVP) of Clinical Services – Home and Community-Based Services (HCBS) is a strategic executive leader responsible for overseeing the clinical operations, quality assurance, and regulatory compliance of all HCBS programs. This role ensures the delivery of high-quality, person-centered care across diverse settings including home health, hospice, personal care and other community-based services. The SVP will lead multidisciplinary teams, drive clinical innovation, and collaborate with internal and external stakeholders to advance organizational goals and improve patient outcomes.

KEY RESPONSIBILITIES:

1.    Understands supports and interprets PruittHealth vision and mission for direct reports and division clinical service personnel.

2.    Demonstrates knowledge of and assumes responsibility for communication of PruittHealth policies and procedures, state and federal regulations to direct reports and all clinical service personnel.

3.    Responsible for analyzing trends from all available data sources, individual centers and regions, for strategic review with senior vice presidents of operations and area vice presidents of operations for performance improvement.

4.    Provides quality-consulting services to operations at all stages of planning, implementation of new services or programs that impact quality of care and service, including budgetary considerations and timeframes.

5.    Provides required monthly reports (Power BI) that are direct, concise and value-added to division and corporate team.

6.    Follows appropriate lines of communication and endorse the concept of “no surprises” for

the division and corporate team.

7.    Follow up on new initiatives, action plan and appropriately assesses programs, to ensure optimal benefit to the organization.

8.    Participating in the clinical services executive council, assigned special projects, task forces or other professional forums to develop, improve or implement programs, policies or standards

Strategic Leadership

9.    Develop and execute clinical strategies aligned with organizational goals and regulatory requirements.

10.  Lead clinical integration across HCBS programs to ensure continuity of care and operational efficiency.

Clinical Oversight

11.  Provide clinical direction and supervision to regional and program-level clinical leaders.

12.  Ensure evidence-based practices are implemented and maintained across all service lines.

13.  Monitor clinical performance metrics and drive continuous improvement initiatives. Exercises professional judgment in evaluating center/division quality issues and notifies senior vice president of operations, chief clinical officer and the chief operations officer, if issues are not resolved in a timeframe defined by State and Federal Regulations, Patient Care Management Systems and/or PruittHealth policies and procedures.

14.  Ensure that the senior nurse consultants know how to effectively use the tools and systems available to support them in meeting quality of service and care standards.

15.  Supports linkage of PruittHealth priorities with division needs and supports the division in meeting PruittHealth strategic plan, and performance standards.

16.  Design and deliver quality training to the division to support division business strategy objectives for systems, services and/or programs.

Quality & Compliance

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