Employee Success (HR) Business Partner

About G2 - The Company

When you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.

As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People 

At G2, we have big goals, but we stay grounded in our PEAK (Performance + Entrepreneurship + Authenticity + Kindness) values. You’ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people. 

About The Role

The Employee Success Business Partner (ESBP) will be responsible for building talent density and supporting organizational success across internal customer organizations. This role will partner with senior leadership, managers and employees to build a collaborative and performance-driven culture. The ESBP will be a trusted advisor and strategic partner to accelerate company performance through creative, innovative, engagement with teams, cross-functional partners and Employee Success teammates. This role will be on-site in our Chicago office three days a week.

In This Role, You Will: 

Relationship Building & Strategic HR Partnership 50%

• Be a thought partner and advisor across the executive and senior leadership team and their organizations, providing data-driven guidance on talent-related initiatives, opportunities and challenges

• Build trust and credibility throughout the organization by connecting teams to resources (including our Employee Success centers of excellence (COEs)) that engages employees, promotes strong performance, enhances the employee experience and drives innovation

• Provide leadership when responding to complex employee relations matters, investigations, performance-related escalations, and any other escalated feedback received from employees

• Successfully deliver effective annual performance review process, compensation adjustments, and variable compensation awards including bonus and equity

Support Organizational Transformation Initiatives 30%

• Advise and coach managers as they strategize team changes and restructuring to increase performance velocity, talent density, and innovation to exceed goals and business objectives

• Effectively engage the Employee Success CoEs to manage and provide guidance to leaders on people and culture initiatives, including partnering with the Employee Experience team on leader action planning following engagement surveys

• Influence leaders to upgrade talent through disciplined, consistent, and equitable performance management across teams that is informed by measurable and quantifiable individual achievement and contribution

Support People Operations globally and ensure compliance with local/country guidelines-20%