Global Logistics Specialist

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.   At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 
The Global Logistics Specialist supports the execution of global logistics operations, ensuring the efficient and compliant movement of goods across domestic and international networks. This role partners with internal teams, carriers, and third-party providers to deliver reliable, cost-effective transportation solutions while maintaining high service levels and adherence to trade regulations. 

Duties/Responsibilities

• Coordinate end-to-end domestic and international shipments, including freight forwarding, customs clearance, and final delivery 

• Serve as a primary point of contact for internal teams, carriers, freight forwarders, and customs brokers 

• Partner with suppliers, warehouses, and logistics providers to schedule and monitor shipments 

• Ensure compliance with international trade regulations, customs requirements, and company policies 

• Prepare, review, and validate shipping documentation (commercial invoices, bills of lading, certificates of origin, etc.) 

• Monitor shipments using tracking tools and provide proactive updates and exception management 

• Identify and resolve delays, discrepancies, and service issues to minimize disruption 

• Maintain accurate shipment records and support reporting on performance and exceptions 

• Provide accurate and timely freight quotes, including duties, taxes, and accessorial costs 

• Analyze shipment requirements and recommend efficient, cost-effective logistics solutions 

• *Other job duties as assigned 

Education and Experience

• Minimum Required:   

• • 2+ years of experience in logistics, transportation, or supply chain operations  

• • 2+ years of customer service or client-facing experience  

• • Proficiency in Microsoft Excel and Word  

• • Familiarity with parcel and freight tracking systems  

• • Strong attention to detail and ability to work in a fast-paced environment 

• Preferred:

• • 3+ years of related logistics experience 

• • Knowledge of U.S. export laws.  

• • Experience with software programs relevant