Technology Engineer - Associate (1041) - Applications Specialty - Citywide (C00086)

Company Description

THIS IS A CITYWIDE EXAM
San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Specific information regarding this recruitment process is listed below.

Application Opening: 5/25/2022
Application Reposted: 11/06/2023 - Announcement reposted to reflect changes in the minimum qualifications.
Application Reposted: 6/24/2026 - The announcement has been reposted to incorporate updates to the class specification. These updates include a job title change, from IS Engineer - Assistant to Technology Engineer - Associate and revisions to the minimum qualifications.
Application Deadline: Continuous

Job Description

Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing technology. Serves as assistant technical contributor for systems or platforms.

The 1041 Technology Engineer Associate is the entry level in the Engineer series. The class is distinguished from the 1042 Technology Engineer by the complexity of the systems or networks supported. Positions at this level perform a significant portion of the work assigned to the journey level, but without the independence or full responsibility expected of positions at the journey level. Assignments are generally limited in scope and are set within procedural frameworks established by higher level positions. As experience accrues, the incumbent performs with increasing independence. Work requires incumbents to exercise some judgement in selecting appropriate established guidelines to follow. Significant deviations require prior approval. Interpretation of general administrative or operational policies is sometimes necessary. 

The Technology Engineer series is distinguished from the Technology Analyst/Designer series as the Technology Engineers build, implement, and maintain core technology infrastructure, whereas the Technology Analyst/Designers analyze business needs, designs systems and services, and oversee implementation and ongoing improvement.

Supervision Exercised:
None

Essential Duties:
1.    Supports platform services, APIs, integration services, commercial software packages, internally developed applications, and web services.
2.    Assists with customizing and adding new features to platform services, commerical software packages, and internally development applications according to end user requests.
3.    Assists with day-to-day operations of various platform services and applications.
4.    Assists with designing and building new platform capabilities, API services, and applications based on customer's requirements and specifications.
5.    Assists with and performing tests for platform services and applications, fixes problems as they arise and assists with product launches.
6.    Provides technical support and helps to troubleshoot problems related to platform services and applications.
7.    Assists with writing technical documentation and uses best software development and delivery practices regarding version control and testing.
8.    Assists with performing software upgrades and helps to keep track of software licensing.

*This position may include additional duties as assigned.*

Qualifications

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Applications and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Education:
An associate degree in computer science, computer engineering, information systems, or a closely-related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Substitution:
One year of experience in analyzing, installing, configuring, enhancing and/or maintaining