Senior Manager Data - Governance, Quality and Master Data Management

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

 

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

 

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

The Role:

• Leads a team of Data Specialists in Cat Financial with responsibility for data governance, master data management, data stewardship, data quality, data design and modeling. Responsible for the Customer 360 customer data mastering process with Cat Digital business partners and maintaining health of master data matching. Interfaces regularly with peer and senior level leaders in the Cat Financial business, IT and other Caterpillar divisions. Key leader engaged in the data strategy for Cat Financial and large-scale data initiatives across Caterpillar.

Key Responsibilities:

• Leads a team of Data Specialists in Cat Financial with responsibility for data governance, master data management, data stewardship, data quality, data design and modeling.

• Responsible for the Customer 360 customer data mastering process with Cat Digital business partners and maintaining health of master data matching. Interfaces regularly with peer and senior level leaders in the Cat Financial business, IT and other Caterpillar divisions.

• Key leader engaged in the data strategy for Cat Financial and large-scale data initiatives across Caterpillar.

Skill Descriptors:
Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
 Level: Extensive Experience
•    Helps others learn the tools and techniques for process value analysis.
•    Carries out process evaluation, diagnosis, and optimization.
•    Demonstrates a thorough understanding of a major process flow, its components and issues.
•    Synchronizes the efforts of, and resource requirements for, several teams within a process.
•    Makes the business case for new processes, including their cost-benefit ratios.
•    Possesses knowledge of tools and techniques for designing and implementing new processes.

Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.
 Level: Extensive Experience
•    Uses subtle cues to determine the language and experience level of an individual or group.
•    Introduces technical terminology to listeners in the conte