Vice President, Client Service

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Job Details

Job Title: Vice President, Marketing Science

Location(s): Hybrid - New York, Chicago, Atlanta

Role Overview: 
We are seeking an experienced and visionary Vice President of Marketing Science to lead our Media Team’s analytics and measurement function. In this senior leadership role, you will spearhead cross-channel media measurement strategies—encompassing digital, social, search, linear TV, streaming, and more—to maximize media ROI and long-term business impact. As both a strategic leader and hands-on expert, you will design and implement robust marketing analytics frameworks such as cross channel measurement, multi-touch attribution, and test-and-learn experimentation. You will empower data-driven media planning, optimize cross-channel investment decisions, and translate complex analysis into clear, executive-ready insights that drive business growth. 

Key Responsibilities: 

• Media Measurement Strategy: Develop and own the omni-channel media measurement strategy and frameworks that align with business objectives. Define key performance indicators (KPIs) and success metrics for campaigns and establish measurement plans to evaluate performance across all media channels (digital, social, search, TV, print, etc.). 

• Marketing Mix Modeling & Attribution: Inform the development and application of multi-touch attribution methodologies to quantify the contribution of each marketing channel to business outcomes. Use these insights to guide media investment allocation and optimize the marketing budget for maximum ROI. Maintain a strong understanding of MMM including identifying opportunities to evolve the broader measurement ecosystem in line with growing analytical sophistication. 

• Experimentation & Incrementality: Lead a rigorous test-and-learn agenda, including A/B and multivariate testing, lift studies, and incrementality experiments, to measure the causal impact of media strategies. Ensure robust experimental design and statistical analysis to validate the effectiveness of new channels, tactics, and creative strategies. 

• Longitudinal Performance Analysis: Drive analysis of long-term media performance trends and customer behavior over time. Provide insights on how media efforts contribute to longitudinal growth, brand equity, and customer lifetime value, beyond immediate campaign metrics. 

• Insight Generation & Storytelling: Synthesize complex analytical findings into clear, compelling narratives for senior executives, clients, and cross-functional teams. Produce executive-friendly dashboards, presentations, and ROI storytelling that highlight how media investments are driving business results, along with clear recommendations for optimization. 

• Cross-Functional Collaboration: Partner closely with media planning, strategy, channel activation, finance, and business stakeholders to ensure analytics and insights are embedded into decision-making. Advise media strategists and investment teams on data-driven optimizations (e.g., optimal channel mix, timing, targeting) to improve campaign effectiveness and meet business goals. 

• Thought Leadership: Serve as the organization’s subject matter expert on media analytics and marketing science. Stay at the forefront of industry best practices, emerging measurement tools (e.g., new attribution solutions, identity frameworks), and analytical techniques. Evangelize the value of data-driven media optimization and proactively recommend innovative approaches to keep our media analytics practice cutting-edge. 

• Data Governance & Tools: Ensure the right data infrastructure, tracking, and analytics tools