Product Owner: Public Safety Situational Awareness (EAST COAST REMOTE)

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Community & Intelligence Organization is responsible for SaaS solutions supporting the safety mission of public and private entities. We help our customers engage with responders, households, schools, businesses, employees, students and other stakeholders to deliver critical communications, coordinate response, and exchange life-saving information. We help these agencies present a “customer-focused” experience to the communities they protect.


The solutions we create apply exciting technologies such as geospatial visualization and analytics, high throughput communications, artificial intelligence, and numerous integrations with Motorola and partner systems to name a few. Our platform is not only the face of our organization’s product offerings. It is also incorporated into other Motorola technologies such as land mobile radio, video, computer aided dispatch, and 9-1-1 call taking. Working within Community & Intelligence you will be exposed to nearly the full suite of solutions offered by Motorola, the most trusted name in public safety technology.


To fulfill this mission, the Community & Intelligence Product Management team orchestrates the full product lifecycle, from product definition, roadmap planning, defining required software development outcomes, product launch, and continuing innovation.

Job Description

Motorola’s Community & Intelligence organization is seeking an experienced, enthusiastic, and innovative Product Owner to focus on emergency readiness and response. As a Product Owner, you will be responsible for defining, prioritizing, and guiding the development of features and enhancements for Motorola's Public Safety Situational Awareness platform . You will work in partnership with product managers to define user stories and acceptance criteria, engage with engineering teams, and work cross-functionally within Rave and Motorola Solutions to solve our customers’ needs and drive business success. You will represent Product Management within our Agile development process, working closely with stakeholders to maintain a clear product backlog, and provide valuable direction. Working within our tight-knit product team, you will learn and grow continuously as you advocate for our products and customers.

What You’ll Do:

• Track business needs, write user stories, and create written and visual product requirements to address the highest priority customer needs.

• Understand the scope of needed research spikes and collaborate with Engineering to assist with decision-making and sequencing of critical technological initiatives.

• Contribute to a collaborative cross-functional software delivery culture by negotiating and communicating changes in priority, scope, and timeline.

• Develop strong relationships and collaborate with User Experience and UI Design teams.

• Partner with the product manager in release planning, reviewing vision, and presenting requirements to assigned engineering team(s).

• Work fluently in product management tools (e.g., Atlassian Suite, Aha!, Azure DevOps) to develop requirements and drive software delivery.

• Hold yourself and your partners accountable for excellence while working collaboratively as equals.

• Be a champion for innovation while ensuring customers experience the performance and usability demanded by their public safety mission.

• Contribute to product documentation and training materials as a subject matter expert. 

• Foster collaboration and communication among team members, stakeholders, and customers.

• Ensure the product is delivered on time and within scope. Monitor progress and guide scrum teams through the inevitable change in priority, scope, and approach.

• Maintain a focus on delivering value to the customer by iterating and improving the product through Agile methodologies.

• Agree on accepted story completion, including validating that the story meets acceptance criteria and that i