Manager, Software Engineering

Job Title: Manager, Software Engineering

Location: Remote - Warsaw

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.  

At SalesLoft, our Engineering Managers are pivotal to our company’s success.  As a Senior Engineering Manager, you will be a key member of our fast-growing and high-performing Engineering team working on new technologies in an environment that supports your technical and professional growth.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to manage teams that create impactful and revolutionary software that is changing the way sellers sell.  You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking an Engineering Manager who exemplify our cultural core values: put customers first, team over self, glass half full, focus on results, and bias towards action, and will lead teams of engineers in our long term goals of delivering the best product to customers in the market.  We believe in servant leadership.  We empower team members to do their best while holding them to a higher standard of growth, accomplishment, and results.  

As one of the first Engineering Managers for our new Polish site, you'll be stepping into a unique and impactful role. Working closely with our new Site Lead, you’ll have the opportunity to lay the foundational stones for our engineering culture, but you'll also take the lead in hiring a dedicated team, defining best practices, and crafting new processes. Additionally, your role will be instrumental in bolstering our brand awareness within the local market. With high growth opportunities tied to this position, you'll be at the forefront of shaping the site's future and propelling our brand forward in Poland

In addition to your people management responsibilities, you will be asked to assist with customer escalations.  We have a strong customer first focus so we have aggressive internal service level agreements to respond to customers quickly.  We expect managers to help drive the urgency of customer issues and for severe issues, we look to managers to support the response team.

As a member of the management team, you will be asked to lead one or more department initiatives.  We are always looking for ways to improve ourselves as a management team and our department as a whole.  It is important that we create a supportive and collaborative environment where relationships matter more than “being right”.

You may also be asked to lead multiple development teams.  As part of that responsibility you are expected to drive a strong sense of accountability and ownership within the team as we grow and face new challenges. We look to you to execute on delivering value to customers by managing expectations, committing to timelines, and adjusting priorities in a cross-functional collaborative environment.

As a member of the Engineering Leadership group, you will be challenged to understand our platform ideals, goals, and definitions. You will then challenge your teams to share this vision of a scalable, reliable, and consistent platform. Enabling ownership and the application of platform patterns across teams within the organization.

THE TEAM:

Our SalesLoft’s Engineering team is comprised of seasoned and up-and-coming Software Engineers, QA Engineers, and Architects who are all aligned on one vision and  mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Equip companies to maximize revenue by creating a fantastic buying experience

The Engineering team consists of Full Stack engineers, QA Engineers, and Architects who work in all areas of the product, with the opportunity to develop in-depth expertise in an area of the platform. They are also the epitome of our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• 2+ years of Software Engineering Management (people leadership)
• 7+ years working in the Software industry 
• Experience working on scaling or mature B2B / consumer software (and familiarity with SaaS platforms) - you understand what it takes to build & maintain systems that work at scale
• Strong understanding of APIs, governance and compliance, security and permissions, and localization
• Experience developing people and teams, including performance management, career development, and coaching
• Strong emotional intelligence, with the ability to bu