Director, Project Management

About The Job  Zeno is looking for a Director, Project Management to support a variety of integrated accounts.
As a Director of Project Management, you will be an integral part of the team’s operations and workflow, partnering with senior leadership to manage multiple functions. You will bridge the gap between our client teams, finance, and practice specialties, working to implement and optimize processes. Examples include working to standardize and track budgets, developing SOWs, owning and managing program timelines, and flagging program risks as they arise.
To succeed in this role, you must be a proactive, highly motivated, organized, and collaborative individual with strong communication and problem-solving skills. Experience working with cross-functional teams in an agency setting is crucial. 
This person will report to our Project Management Department lead.          

About the Job:

• Serve as a strategic and operational partner to team leads to ensure successful delivery against scoped services and deliverables. 
• Help lead the development and approval workflow of statements of work (SOWs) with finance, contracts, and discipline leads.
• Act as a bridge between client teams and finance, streamlining scopes and budgets across functions and countries.
• Partner with client and finance teams to manage and communicate project burn, “scope creep”, and participate in the monthly forecasting process.
• Develop ad hoc project estimates, program timelines, and associated assumptions.
• Drive internal and client (as needed) discussions related to program timing, overburn, “scope creep,” and risk mitigation, proactively providing recommendations / go-forward solutions.
• Partner with client teams and discipline leads on staffing and resourcing needs, working with resource management to align skillset and availability to the needs of the business.
• Support team organization on new business efforts.

About You:

• You have a minimum of 6 years' agency experience (PR, Advertising, Digital). 
• You have a demonstrated understanding of Agency culture and ways of working, with the ability to facilitate alignment within an integrated / cross-functional agency structure.
• You have the social skills to work well with others, the patience to collaborate, and the positive attitude that developing great work commands.
• You are able to always balance a sense of urgency with a calm and confident presence.
• You have advanced Excel, Smartsheet, and /or Google Sheets experience, and you are comfortable creating templates or optimizing existing ones.
• You have exceptional organizational skills with the ability to juggle multiple projects under tight deadlines.
• You are comfortable having difficult conversations re: prioritization, budgets, team structure, etc.
• You bring “order to chaos” by distilling disparate and / or ambiguous information into clear and actionable next steps, while clearly outlining the “unknowns”.
• You have the fearlessness to raise your hand and ask questions.
• And you have the talent to do all of this with a smile, a sense of humor and, occasionally, some well-timed sarcasm.

ABOUT USZeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
ABOUT OUR BENEFITS  Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our