Hardware Compliance - Sr. Staff Program Manager

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We are looking for a talented and motivated Hardware Compliance Program Manager to join Zscaler's team. In this role, you will be responsible for ensuring all hardware components meet global compliance standards.  The Hardware Compliance Program Manager will play a critical role in owning the end-to-end program strategy, execution and risks to ensure hardware associated with the introduction of new products meet the applicable compliance standards.

We're looking for an experienced Senior Staff Program Manager to join our Global Security Compliance Team. Reporting to the Director, Technology Risk &  Compliance, you'll be responsible for:

• Driving the overall execution of programs aimed at achieving and maintaining certifications that require coordination with external vendors and testing laboratories to ensure that Zscaler products meet global compliance standards (e.g., NIAP/CCEVS, FIPS 140-3, TAA).
• Developing documentation and processes that account for hardware compliance requirements early in the design phase and enhancements to supply chain controls as well as collaborating with manufacturers to identify and secure any new certifications needed for entry into new countries, while also monitoring the expiration dates of existing certificates.
• Collaborating with Engineering, Product Management, Operations, Legal and other key cross-functional stakeholders to ensure the launch of new Zscaler products are successful adhering to global compliance standards, as well as tracking all certifications required for export/import globally for Zscaler hardware platforms.
• Assisting the broader compliance team with addressing control gaps and contributing to the success of ongoing audits and working closely with the teams by researching and specifying regulatory and industry certification requirements.
• Working with Regulatory agencies, both domestic and international, and with manufacturing partners to test and ensure all in-production devices remain compliant with all certifications as well as assisting with performing and managing compliance team internal audits and control reviews.

What We're Looking for (Minimum Qualifications)

• 8+ years of experience working in industry standard compliance frameworks and technical program/project management roles for various types of product compliance requirements.
• Experience in electrical and safety certification processes of various electrical and electronic equipment and familiarity with a variety of standards for diverse product categories.
• Experience in program or project management, auditing, and/or control framework development and implementation.
• Strong understanding of Industry standard compliance frameworks and Cyber Security Best Practices along with the ability to work with international auditors as needed on global compliance certifications.
• Bachelors or Masters in computer engineering, or relevant field Skills and Experience.  In addition, U.S. citizenship is required for this position due to the nature of the customers assigned to this role.

What Will Make You Stand Out (Preferred Qualifications)

• Familiarity with Asic Design, Network Technologies with standard software dev