Executive Director, Global Patient Strategy

Job Description

The Executive Director and Global Lead, Patient Advocacy & Strategic Alliances position resides in the Value & Implementation (V&I) organization, which includes Global Medical and Scientific Affairs as well as Outcomes Research. This position executes the patient engagement strategy in alignment with our company priorities. This leader is innovative and entrepreneurial, collaborative, strategic, and compassionate and leads directly and through influence. They lead the regional Patient Innovation & Engagement (PI&E) team members including Regional Patient Engagement Leads (EU, EEMEA, JCAP, LATAM). This position works across leadership of V&I and PI&E to ensure V&I plans are developed and executed across the global and regional level.

Primary Responsibilities:

• Develop and execute patient engagement strategic initiatives aligned with Global V&I plans as well as with internal and external developments at the regional levels.

• Globalizes the patient engagement and advocacy strategy within the company, collaborating with colleagues across the enterprise to embed patient engagement strategies at the global, regional, and country levels

• Supports the Regional Patient Engagement Networks, building capabilities of patient engagement leads, supporting gigs and cross functional projects

• Understands guidance documents that govern activities and updates/ revises in collaboration with legal and compliance, to drive agility and innovation as we develop and enhance ways of working in a compliant manner

• Advances relationships with prioritized global and above Therapeutic Area patient organizations and engages in bi-directional dialogue

• Oversees the process for financially supporting patient organizations using ex-US processes like sponsorships and grant management systems so as to ensure finding for innovative and impactful projects for the organizations ex-US in a compliant manner; including use of the grants management system and for funding innovative projects including capacity building

• Develop and execute patient engagement strategic initiatives aligned with Global V&I plans as well as with internal and external developments at the regional levels.

• Oversee activities including planning for engagement with prioritized patient organizations and supporting recommendations for patient advocate consultants for input engagement activities at conferences and congresses

• Serves as advocacy expert in cross-functional teams and company-wide initiatives where the voice of the patient needs representation, including discussions on supply and product deletions

• Prepares and monitors operating budget for programs, working with senior leaders, finance, legal/compliance and other departments and divisions, including business case/annual budget for profit planning. Works in collaboration with the PI&E Director, Patient Engagement Digital Modernization Strategy Lead

• Maintains appropriate processes and financial controls to ensure completion of programs within established timeframes and budgets

• Annually review stakeholder mapping for pipeline products and review the Patient Advocacy Organization tiers and stakeholder mapping on a yearly basis in collaboration with other colleagues in policy, communications, medical affairs, and PI&E

• Lead the team’s engagement with Global Clinical Trial Operations (GCTO) and Data Project Lead (DLP) teams to ensure and assist awareness and recruitment efforts in the community

• Understand the healthcare ecosystem, FDA guidance on interactions with patients, health literacy, and health care disparities and incorporate these principles into the team’s plans 

• Participate in Company initiatives focused on enhancing public health, reducing healthcare disparities, increasing health literacy, and listening to patient perspectives

• Develops talent on the team and seeks opportunities to enhance their capabilities, including introducing mentors and sponsors

Education Requirement:

• Advanced degree in health sciences, public health, public policy, epidemiology, or other relevant degree required; MD, PhD, NP, PharmD or equivalent

Required Experience and Skills:

• Deep academic understanding of the science of patient input and a strong record of achievement obtaining and incorporating patient insights into decision making

• Minimum of 7 years' experience with Patient Engagement, Patient Insights, Patient Advocacy Groups and Organizations, as well as knowledge of best practices in those areas

• Ability to navigate a complex matrixed organization, think creatively, and develop inno