Director - Super Regional Issuers

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Consulting Practice within VCA provides consulting and solution services for Visa’s largest Issuers in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

The VCA team is looking for a Director to join our consulting practice and play a role developing high impact projects for Visa’s Issuer clients in the North America region. We are looking for a dynamic, self-starter and highly motivated individual who would like to work in an intellectually & professionally challenging environment and can deliver projects for Visa clients in the banking and payments domain to promote sustainable and profitable growth.

Potential engagements could include payments strategy, product development, program launch, customer acquisition, customer life cycle optimization, retention enhancement, benchmark analysis, profitability enhancement etc.

Specific responsibilities include:

• Developing trusted advisor relationships with client senior executives through impactful consulting engagements

• Leading simultaneous client consulting engagement teams including initial client sales, problem disaggregation and planning, and quality assurance of final deliverables

• Actively engage with clients and Visa client leadership in regular strategic & planning discussions, nurture and lead a pipeline of work with clients

• Manage internal and external project team members and assume responsibility for project budgets, including contributing to annual and longer-term consulting sales and delivery targets

• Understand our clients’ business objectives, needs, plans etc. in collaboration with the Account Management team and proactively identify opportunities and improvements to grow the business of our clients

• Lead/assist with business development, suggesting potential solutions that fits clients’ needs, writing and presenting proposals and understanding the operational components tied to forecasting and recognizing revenue.

• Lead the delivery of analytics solutions and data insights together with our Data Science team and manage project costs to agreed budgets and timeframes and ensure high standard of delivery

• Partner with peers in other functional areas (marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources

• Develop and propose appropriate frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges.

• Effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients

• Leverage Visa’s innovation, product, and data capabilities to further grow our clients’ business by working together with the sales and product teams as well as the Visa Innovation and Data Science teams

• Support Visa Consulting and Analytics practice development by developing thought leadership, building new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA

Incumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients, supporting their growth and performance. Candidates must be able to develop enduring, s