Senior Analyst - Port Operations Support

About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Senior Analyst - Port Operations Support plays a critical role in supporting and advancing the analytical, operational, and strategic objectives of the Port Operations department, This role requires a high level of analytical acumen, attention to detail, and cross-functional collaboration. They will evaluate port processor communications, analyze operational data, ensure accuracy in billing and inventory, and provide insights that drive efficiency and decision-making. The position also supports executive reporting, high-level project initiatives, and the development of tools that improve process visibility and performance.
Responsibilities
• Data Analysis & Reporting
◦ Analyze all port processor communications including reports and performance data
◦ Compile and distribute accurate inventory and status reports (Daily, Weekly, Monthly, and Quarterly)
◦ Prepare reports, dashboards, and presentation that support Port Operations goals and executive meetings
◦ Develop analytical tools and KPIs to monitor operational efficiency, identify deficiencies, and recommend improvements
◦ Prepare Dwell Status and trend analysis
◦ Assist with audit and reconciliation of backup data to ensure billing and vehicle processing accuracy
◦ Project Support & Strategic Planning
◦ Provide analytical and administrative support for high-level projects initiated by department leadership
◦ Research and compile background and summary documentation for cross-functional and executive-level initiatives
◦ Collaborate with management on current operational issues and provide data-driven recommendations for resolution
◦ Monitor changes in operations trends and proactively suggest process adjustments or strategic interventions
◦ Administrative & Ad Hoc duties
◦ Prepare spreadsheets, reports, and documentation to support departmental planning and compliance
◦ Participate in department meetings, provide analytical input, and follow through on action items
• Collaboration & Communication
◦ Support internal teams and cross-department stakeholders by translating operational data into actionable insights
◦ Coordinate with port processors and external vendors as needed to clarify discrepancies or align on deliverables
◦ Assist supervisor and/or manager with research, benchmarking, and scenario analysis for executive-level reporting
◦ Present findings in a clear, concise, and professional manner to both technical and non-technical audiences
◦ Other duties as assigned
Compensation
$58,000-$63,000/Annually (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
• *Benefits may vary by location. All benefits pursuant to Company policy
Skills
• Advanced proficiency in Microsoft Excel and data visualization tools (ex. Power BI, Tableau, etc) Required
• Strong analytical thinking, problem-solving, and attention to detail Required
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment Required
• Must be able to work independently and at the direction of the Supervisor, Manager, and/or National Manager/HOD Required
• Excellent Written and Verbal Communication Skills Preferred
Education & Experience
• High School Diploma/G.E.D Required
• Bachelors Degree Preferred
• 3 - 5 Years of Experience in Operations or Logistics Required
• 4 - 7 Yea