Audiology Assistant

JOB SUMMARY: 

Under direct supervision, assist audiology staff providing hearing aid services and test preparation. 

EDUCATION/EXPERIENCE: 

Graduation from high school or recognized equivalent and two years of experience working in an audiology office setting. 

REPORTS TO: 

Director of Audiology 

LICENSURE, CERTIFICATION, and/or REGISTRATION: 

Registered with state of NC and under supervision of audiologists license 

ESSENTIAL FUNCTIONS: 

1. Prepares patients for evaluation or treatment. Completes prior approval paperwork as directed by the audiologist. 

2. Performs a variety of assistive tasks including hearing aid repair and troubleshooting, device orientation and ordering, testing preparation, and hearing screening under the supervising audiologists license. Provides services previously through telehealth to extend access to clinical care under supervision of an audiologist. 

3. Instructs patients in care and use of devices dispensed by the supervising audiologist. 

4. Perform hearing screening under the direction of an audiologist. Complete documentation in the medical record regarding any service provided. 

5. Serve as point of contact for patients needing hearing aid maintenance. 

6. Orders, unpacks and properly stocks hearing device supplies. 

7. Intake hearing aids, verifying warranty, verifying receipt and accuracy of parts, preparing for dispense to patient and generating official invoice. Serve as liaison between Audiologist and hearing aid companies to resolve warranty issues. 

8. Performs other technical and administrative duties as assigned by audiologists. 

SKILLS & QUALIFICATIONS 

Knowledge and a basic understanding of hearing loss and effect of a hearing loss Demonstrated understanding of hearing aid equipment Good interpersonal and communication skills Ability to maintain confidentiality Ability to establish and maintain effective work relationships Ability to comply with state and federal regulations Knowledge of computer equipment and software Ability to take direction and training from licensed audiologist 

WORK ENVIRONMENT: 

Well-lit, clean, comfortable environment. Subject to interruptions Occasionally subjected to irregular hours May come in contact with cleaning materials, sharp instruments 

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.