Infrastructure Engineer Staff

Job Posting End Date

02-20-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

At AEP, we’re more than just an energy company!

We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Job Description

Working independently, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure: Perform infrastructure project assignments. Plan, research, evaluate and design infrastructure solutions.

What You'll Do:

• Firewall planning, configuration, installation and maintenance for Cisco ASA, Fortigate firewalls and FTD’s

• Participate in a rotating on-call schedule to provide 24x7 support. 

• Develop and plan network incident resolution, configuration audit and updates, as well as vulnerability remediations.

• Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios.

• Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.     

• Prepare technical documentation including procedures, manuals, and reports.                                      

• Review and adhere to budgeting and approval processes while assisting with annual and project planning.   

• May provide training and mentoring, as well as work direction, to others on the team.

 

Additional Requirements:

• Ten years in direct support of Network Operations in a large enterprise environment, preferably within the utility or energy sector. ServiceNow or similar ITIL experience is a plus. 

• An advanced understanding of network communications technologies and an demonstrate the ability to analyze, troubleshoot, coordinate and resolve complex network issues and projects. 

• Proficiency in networking protocols (TCP/IP, DNS, DHCP)

What We're Looking For:

Education: Bachelor's degree in computer science, engineering, or related technical field is required. 

Experience: 10 years of relevant work experience is required. An equivalent combination of education and experience may be considered.

What You'll Get:

$116,255 - $151,132

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-009

Compensation Range:

$116,255.00 - $151,132.50

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or m