HR Manager

<h4><strong>WHY TEXTUS</strong></h4> <p>TextUs on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. With a focus on innovation, ease of use, and delivering measurable results, our strategy is rooted in creating tools that outperform other messaging solutions while fostering trust and value for our customers and stakeholders.</p> <p>At TextUs, every team member is empowered to make a difference. Our collaborative and data-driven culture, combined with the guidance of a proven leadership team, ensures you have the resources and support to excel. Together, we’re building the future of mobile-first, conversational engagement and redefining what’s possible for businesses and their stakeholders.</p> <h4><strong>RESPONSIBILITIES</strong></h4> <ul> <li><strong>Culture and Engagement</strong></li> <ul> <li>Serve as the cultural connective tissue of the organization — bridging the gap between stated values and lived experience, building intentional culture for a hybrid team</li> <li>Design and drive programming, moments, and rhythms that foster genuine cross-functional connection, not just project-based interaction</li> <li>Track engagement signals and act on them before they become retention risks</li> </ul> <li><strong>Performance Management</strong></li> <ul> <li>Build a performance management process that is simple enough to use consistently and meaningful enough to actually drive growth.</li> <li>Establish clarity around performance conversations — what they're for, how they're structured, and how they connect to compensation and growth decisions</li> <li>Coach managers through difficult conversations and performance concerns; develop their capability, not just their compliance</li> <li>Transform the review cycle from an administrative obligation into a meaningful development tool</li> </ul> <li><strong>Talent and Recruiting</strong></li> <ul> <li>Own full-cycle recruiting for an attrition-driven hiring plan, coordinating contract recruiters as volume requires</li> <li>Maintain a high bar on candidate quality and fit while moving with the speed the business demands</li> <li>Build and protect a candidate experience that accurately reflects who TextUs is</li> </ul> <li><strong>HR Operations</strong></li> <ul> <li>Run day-to-day HR operations across benefits, compliance, employee relations, onboarding, and offboarding with efficiency and accuracy</li> <li>Identify and implement automation and workflow improvements that reduce manual lift and increase consistency</li> <li>Support executive and operational coordin