Manager, Field Tools - Immunology

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

The Field Tools & Analytics Manager is responsible for leading their respective Immunology franchises to oversee the design, deployment, training, communications, and management of Field Analytical and CRM tools.  This position drives field force effectiveness through strategic partnership with the stakeholders to identify compliant systems solutions and enhancements and streamline processes, in alignment with the Immunology strategies. This position is the subject matter expert on Immunology sales tools, system compliance related work streams and business processes that relate to field force activities.

Key Responsibilities Include:

Stakeholder Management:

• Field Tools Subject Matter Expert (SME) and primary point of contact for field sales leaders across AbbVie’s Immunology teams.
• Lead coordinated efforts with the in-house and field leadership teams for list of values leveraged in the system, segmentation, best practices and other infield team effectiveness initiatives to improve infield strategic execution.
• Support the on-boarding of new teams through new hire training, where applicable
• Understand and align with enterprise strategy and drive field tool improvements in support of this strategy 
• Provide reporting and insights on field execution metrics for Sales Leadership needs, and where applicable, ad hoc reporting

System Management:

• Design, Testing, and Deployment for on-going field tool releases and enhancements (Veeva CRM, Salesforce, Qlik, Power BI, etc).
• Coordinate across multiple cross-functional partners to ensure business requirements are well defined and approved; organize pro