Implementation Specialist

Aspire Software is looking for an Implementation Specialist ( Hybrid Position ) to join Aspire team in Lebanon.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

What your day will look like:

• Case Management: Implementing our cloud software for new clients and converting existing on premises clients

• Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally; ensure issues are tracked through to resolution.

• Manage proactive ready-for-business checks, identify, and fix gaps, and respond promptly to failures.

• Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution.

• Facilitate root cause investigations and manage the implementation of corrective and preventative measures.

• Liaise with external technology vendors to coordinate changes and resolve issues.

• Review, execute, and verify production changes in strict accordance with procedures defined in change documents.

• Leverage tools and resources available within the company to simplify, automate, or eliminate inefficiencies.

Requirements

• Moderate Level of knowledge of Windows operating systems, Networking, Linux, Virtual Servers and Clouded Environments
• General understanding of Maria DB or MySQL
• Knowledge of writing SQL for relational databases
• Able to troubleshoot printing & network issues
• Experience running Linux scripting
• Ability to pick up new concepts easily with an initiative to learn and self-motivated.
• Able to work on complex projects with minimum supervision
• Ability to multi-task effectively
• Good Attention to detail