MOTORIST SERVICES SPECIALIST (RECORDS SPECIALIST) - 76002456

Requisition No: 845284 

Agency: Highway Safety and Motor Vehicle

Working Title: MOTORIST SERVICES SPECIALIST (RECORDS SPECIALIST) - 76002456

 Pay Plan: Career Service

Position Number: 76002456 

Salary:  $33,760.08 Annually 

Posting Closing Date: 02/08/2025 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Credentialing Services

 

Career Service (CS) Opportunity

 

  *Open Competitive Opportunity*

 

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

 

Contact Person: Fabiola Barnes (850) 617-2015

 

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. 

 

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

 

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

 

Duties and Responsibilities

This position is responsible for evaluating and reviewing license and registration applications and other data for approval/rejection based on compliance with eligibility standards and regulations. This position enters and maintains data electronically using various databases including Online Registration and Identity Operating Network (ORION) and Cash Receipt System (CRS); composes correspondence and responds to email inquiries; receives and routes incoming and outgoing mail. This position might also handle payments, refunds, daily financial reports and reconciliation of financial ledgers.

 

Knowledge, Skills, and Abilities

• Skill in the use of Microsoft Word, Excel, Outlook.
• Experience utilizing Online Registration and Identity Operating Network (ORION) and/or the Florida Real-time Vehicle Information System (FRVIS) and the Cash Receipt System (CRS).
• Ability to organize and maintain filing systems.
• Skill in collecting fees and handling refunds.
• Ability to perform mathematical calculations.
• Experience processing & routing incoming/outgoing mail.
• Skill in proofreading documents for accuracy and completeness.
• Skill in composing correspondence.
• Skill in typing and performing data entry.
• Skill in using general office equipment such as a personal computer, telephone, scanner, calculator, fax, and copier.
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently as well as with a team.
• Ability to understand and apply rules, regulations, policies, and procedures.
• Ability to provide customer service to both internal and external customers.

Job Related Requirement

• The position yo