Technology Delivery Lead – Managing Director

Role Overview

State Street is seeking a seasoned technology executive to lead engineering and delivery for the IMS West Middle Office platform supporting one of the firm's most strategic and demanding asset management clients. This role carries accountability for engineering execution, platform stability, operational resilience, technology modernization, and client commitments across a highly complex application ecosystem.

The successful candidate will lead globally distributed teams responsible for both mission-critical legacy platforms and emerging cloud-native solutions. The environment includes large-scale transactional processing systems built on technologies such as COBOL, Sybase, C++, Solaris, and batch-processing frameworks, alongside modern AWS-based services.

This role requires an exceptional leader who can simultaneously drive platform stabilization, operational excellence, risk reduction, modernization, and strategic transformation while serving as a trusted partner to senior business stakeholders and client executives.

Key Responsibilities

1. Engineering Delivery & Execution Leadership

• Own delivery for a set of IMS West Applications, including architecture, engineering, quality assurance, release management, production support, and operational readiness.

• Ensure predictable, high-quality execution against business priorities, regulatory expectations, client commitments, and service-level objectives.

• Establish strong delivery governance, execution discipline, and accountability across globally distributed teams.

• Drive continuous improvement in engineering productivity, quality, and delivery predictability.

2. Platform Stability, Resiliency & Operational Excellence

• Serve as the senior technology leader accountable for platform stability, resiliency, and production service quality.

• Lead initiatives to reduce incidents, eliminate recurring production issues, strengthen operational controls, and improve service reliability.

• Drive improvements in observability, monitoring, automation, self-healing capabilities, disaster recovery readiness, and recoverability.

• Strengthen change management, testing, release governance, and production support disciplines to minimize operational risk.

• Partner closely with business, operations, and technology teams to improve end-to-end process reliability and client outcomes.

• Act as the executive escalation point for critical incidents and ensure transparent communication through resolution.

3. Client Leadership & Executive Engagement

• Build trusted relationships with senior client stakeholders through proactive engagement, transparency, and delivery excellence.

• Represent Technology in executive client forums, service reviews, governance discussions, and issue management engagements.

• Communicate complex technology, operational, and delivery topics in clear business terms.

• Ensure commitments are appropriately managed, risks are communicated early, and client confidence is maintained through effective execution.

• Partner with business leaders to align technology strategy and delivery priorities with client expectations and growth objectives.

4. Legacy Platform Stewardship & Modernization

• Lead engineering teams responsible for critical legacy technologies including COBOL, Sybase, C++, Solaris, and large-scale batch-processing environments.

• Balance stability, risk management, and business continuity needs while advancing long-term modernization objectives.

• Develop and execute transformation roadmaps for application simplification, technical debt reduction, platform decomposition, and cloud migration.

• Ensure institutional knowledge is retained while reducing concentration risk and modernizing skills across the organization.

5. Cloud & Engineering Transformation

• Lead modernization initiatives leveraging AWS, microservices, APIs, event-driven architectures, data platforms, and cloud-native technologies.

• Drive adoption of DevOps, CI/CD, automation, infrastructure-as-code, and engineering best practices.

• Champion AI-enabled engineering and intelligent automation opportunities to improve productivity, quality, and operational effectiveness.

• Establish modern engineering standards that improve scalability, resiliency, maintainability, and speed of delivery.

6. Governance, Risk & Control Excellence

• Establish comprehensive governance frameworks covering delivery health, platform performance, risk management, control effe