Customer Service Representative Sweden W/M - AMER SPORTS

Company Description

We are a global group of iconic sports and outdoor brands such as Arc'teryx, Salomon, Wilson, Peak Performance, Atomic, and Armada.

Our purpose is to elevate the world through sport. From courts to slopes, from cities to mountains, and everywhere in between, we inspire people to explore and experience the joy of sports and lead better, healthier lives.

With us, you get to inspire people to experience the joy of sports while building a network of like-minded people around the world. We have an open and relaxed culture that encourages you to grow professionally and tend to your wellbeing.

Our core values are:

• Always authentic
• Better together
• Committed to impact
• Driven to excellence

Our global community of 11,400 people operates in 41 countries. Amer Sports, Inc. shares are listed on the New York Stock Exchange. 

Job Description

Join Our Customer Service Team! 

Are you customer-oriented and passionate about sports and the outdoor industry? We are looking for motivated individuals to join our dynamic team!

What We Offer:

Our Customer Service Team focuses on providing professional B2B service. We work closely with the Sales Team for all brands, acting as a key point of coordination for orders and deliveries.

In our customer service team, you will provide efficient and consistent service, supported by your expertise and enthusiasm. Here’s what you will do:

• Work as a team: Collaborate with your colleagues to overcome challenges and improve our practices.
• Provide exceptional B2B customer service: Build strong relationships and ensure smooth communication with our clients and your colleagues.
• Meet customer needs: Ensure that all requests are met and opportunities are maximized.
• Process customer orders: Be precise in our IT systems and meet processing deadlines.
• Communicate proactively: Keep our clients and sales teams informed with professionalism and honesty.

Qualifications

Desired Skills:

• Excellent communication and interpersonal skills.
• Attention to detail and the ability to work independently while effectively collaborating within a team.
• A strong customer focus and a proactive attitude.
• A passion for sports and the outdoor industry, particularly golf and winter sports.

Languages:

• Swedish:  Proficiency is mandatory, 
• English: Strong English skills are also required, as it is our primary internal working language.
• Norwegian: Proficiency in Norwegian is a plus 

IT Skills:

• Good knowledge of Excel; knowledge of SAP is a plus.

Additional Information

• Full-time position, permanent contract.
• Based in Borås, Sweden