Senior Associate of Corporate Partnerships

GlobalGiving’s mission is to transform aid and philanthropy to accelerate community-led change. We believe that good ideas come from anyone, at any time, or from anywhere, and we’re committed to supporting the people who have the best ideas about how to change their own communities.

As the world’s first global crowdfunding platform, in 2002, we set in motion a virtuous cycle of good. We work with nonprofits, individual donors, and companies to enhance the effectiveness of locally driven organizations in hundreds of communities. To date, we have supported more than 19,000 projects with $325 million of funding from 768,000 donors across 170 countries around the world—and we’re still growing!

Our Growth Team works with Fortune 500 companies like Ford, KPMG, and Meta to support their global citizenship goals. The team helps companies with employee engagement, disaster relief, consumer-facing cause marketing campaigns, international grantmaking, and more.

Primary Responsibilities

The Senior Associate of Corporate Partnerships is a key member of the Growth team, responsible for managing ongoing small and medium-sized partnerships with companies and supporting the Corporate Partnerships team. This role is right for someone who has the ability to multitask, learn quickly, prioritize projects, work across teams, is flexible and enjoys working on a wide variety of tasks.

Manage relationships with high-profile, fast-paced companies in a way that contributes demonstrably to GlobalGiving's sustainability and mission (65%)

• Oversee partnership management of 8-10 small and medium-sized accounts using strong organizational and communications skills. Primary responsibilities include onboarding, program development and execution, partner retention, and growth.
• Project management and collaboration with other GlobalGiving teams, such as Vetting and Grants, Operations, and Tech teams, in order to steward partnerships.
• Provide “committed to wow” level of service to partners via responses in customer service Zendesk case queue and day-to-day partnership support.
• Take an innovative and creative approach to provide solutions to corporate partner needs utilizing our core offerings.
• Deepen relationships with existing partnerships and identify new opportunities for engagement and supporting partner needs.
• Work collaboratively with the team on improving the partnership management function and our value proposition for corporations and foundations.

• Support the Corporate Partnerships Team with requests related to corporate partnerships across the portfolio (25%)
  • Ad-hoc execution of activities such as gift card order fulfillment and customer service via email and phone communications.
  • Create and deliver quantitative and qualitative reports using Salesforce, Excel, Metabase, Canva, and Adobe Creative Suite (e.g. impact reports, grant reports, donation reports, gift card redemption reports, and accounts receivable).
  • Assist with scheduling and other administrative tasks for the team and Director.
  • Landing page development and support.
  • Maintain insights and knowledge related to corporate partnerships by organizing documentation and resources and keeping them up to date.

• Participate in cross-functional initiatives within GlobalGiving that support the Growth team’s objectives and strategic priorities for growth and impact. (10%)
  • Stay current on shifting global political/regulatory environments, corporate philanthropy, and giving trends and use this information in service of meeting the team’s goals.
  • Utilize Salesforce and other internal tools to maintain a real-time snapshot of relationships and forecast future revenue opportunities.
  • Bring a sense of humor and a desire to change the world.

Requirements

Required Qualifications

For our team to be a great fit for you, the following qualifications should resonate with you:

• 3-4 years experience in international giving, CSR, business, or client support and management; experience and familiarity with corporate giving a plus.
• Comfortable with self-direction and working independently at times
• A growth mindset and the unique ability to operate at a strategic level, but also roll up his/her/their sleeves on operational/day-to-day implementation.
• Strong client/account management and partnership development skills in a service-oriented environment, with specific experience working with corporations.
• Proven success developing and presenting presentations and proposals to institutional partners/funders.
• Experience with Microsoft Office, especially advan