National Account Manager

Job Type Full-time Description

The Company

Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Miner drives down the cost of warehousing and materials management operations, saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.

Benefits

At Miner we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay –Plus incentive opportunities!
• Full benefits package that starts day one– Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Uniform and boot allowance
• Competitive PTO and Paid Holidays
• Training and mentoring– Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview: Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Summary/Objective

The National Accounts Manager is tasked with sustaining and growing relationships with key strategic Miner customers. This role is responsible for the full ownership of 5-10 designated accounts. The National Account Manager is charged with meeting assigned sales and gross profit targets. This position emphasizes growth, ensuring customer satisfaction and maximizing revenue opportunities.

Core Job Duties

• Establishes and maintains productive, professional relationships with assigned accounts.
• Widen and deepen Miner’s relationship with owned accounts.
• Ability to close and negotiate deals meeting the objectives of both Miner and the customer.
• Own renewals of contracts for existing clients and any new opportunities.
• Coordinates the support, service, and management resources, desired to meet account performance objectives and customer expectations.
• Meet assigned strategic objectives defined by Miner Leadership.
• Conducts Quarterly Business Reviews with key customer contacts.
• Collaborate with business development, project management, operations and marketing.
• Provides National Account support and coaching to sellers across Miner Regions.
• Identifies cross-selling opportunities within existing accounts (TrueSource).

Competencies

• Sales
• Customer Service Orientation
• Initiative
• Teamwork
• Timeliness
• Attention to detail
• Organizational skills
• Ability to manage/nurture multiple National Accounts while meeting goals and deadlines

Requirements

• A bachelor’s degree is strongly preferred.
• Demonstrated experience in National or Strategic Accounts Management is required. Prior experience in the loading dock, overhead door, or industrial B2B sectors is considered advantageous.
• Direct sales involving corporate or enterprise-level clients. Minimum of 2 years experience is required.
• Proven ability to establish, cultivate, and maintain professional business relationships.
• Comprehensive understanding of contractual terms, corporate procurement processes, and organizational upselling strategies.
• Exceptional negotiation abilities and effective verbal and written communication skills.
• Proficiency in Micros