Sales Development Specialist

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About the Role  

We are seeking a proactive and detail-oriented Sales Development Specialist to support lead management, quoting, and sales effectiveness across our rental division. This role plays a key part in optimizing sales processes, enabling team performance, and ensuring a seamless experience for both customers and internal stakeholders. The ideal candidate combines operational excellence with a strong customer-focused mindset and a passion for continuous improvement.

Key Responsibilities

• Own and manage the lead life cycle, including intake, qualification, tracking, distribution, and follow-up to drive timely conversion
• Manage and distribute incoming leads, ensuring proper tracking, prioritization, and alignment with sales objectives
• Prepare, review, and manage quotes for sales opportunities, ensuring accuracy, competitiveness, and responsiveness
• Monitor and manage shared inboxes and inbound inquiries, delivering prompt, professional communication across multiple business units
• Collaborate cross-functionally with sales, marketing, and other internal teams to drive alignment and improve the customer journey
• Support and lead special projects related to pricing strategy, sales process optimization, and operational improvements
• Identify, document, and implement scalable sales processes and best practices
• Develop and deliver training for sales team members and field personnel on CRM tools (e.g., Salesforce), sales processes, and best practices
• Provide ongoing coaching and support to sales representatives to enhance product knowledge, sales skills, and process adherence
• Enable sales team success by reinforcing tools, workflows, and consistent execution across the sales cycle
• Maintain accurate data and reporting within CRM systems (e.g., Salesforce), ensuring data integrity and usability
• Serve as a backup Inside Sales Representative, supporting customer interactions, opportunity progression, and revenue generation as needed

Required Qualifications

• High school diploma or GED
• 3+ years of experience in sales operations, enablement or inside sales

Preferred Qualifications

• Experience with quoting, pricing, or proposal development
• Experience in the HVAC rental industry
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong problem-solving skills and attention to detail

Pay Range

The annual salary for this position is between $53,000.00 - $106,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements. 

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate<