District Manager

Overview

About PHOENIX 

 

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

 

About Express

 

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.

 

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Responsibilities

POSITION OVERVIEW:

 

The District Manager is responsible for leading a group of assigned stores within designated markets to drive profitable sales through Talent, Operations, and Experience. Accountable for talent acquisition, development, and retention that supports operational excellence and an engaging experience in order to maximize sales. They demonstrate a Drive for results and are Accountable for their leadership and performance while being Collaborative and Courageous in communication.

 

KEY RESPONSIBILITIES:

 

• Attract and retain talent to support the needs of the district, region, and brand
• Lead the talent acquisition, immersion, education, and retention of store management
• Focus on continuous talent development to build a succession of future leaders
• Drive profitable sales through effective business analysis
• Identify operational and financial opportunities to address current business challenges and create action plans to deliver desired results
• Teach and develop leaders in operations and ensure consistency across stores within their district
• Possess strong business acumen with the ability to flex, adjust and pivot to internal and external factors to drive results
• Lead performance management through coaching and adherence to company standards
• Teach and ensure visual merchandising to brand direction across market
• Provide daily leadership that motivates teams to achieve
• Teach, develop and model exceptional customer in store interactions

 

REQUIRED EXPERIENCE & QUALIFICATIONS:

• 5-8 years of relevant retail management experience
• 3-5 years minimum of mult-unit leadership, preferably with a specialty retailer
• Bachelor’s degree in Business Management or related field or equivalent work experience
• Proven results in driving top-line revenue, creating hospitality focused customer experiences, and attracting, developing, and retaining associates at all levels
• Demonstrated ability to work in a high volume, fast-paced, rapidly changing, results-oriented work environment
• Consultative skills/mindset and ability to communicate and collaborate effectively across varied stakeholder audiences including organizational leaders
• Experience working with managers on associate relationship issues, retention and associate engagement, talent assessments, and performance management

Benefits and Compensation

 

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including: 

• Medical, pharmacy, dental and vision coverage 
• 401(k) and Roth 401(k) with Company match 
• Merchandise discount 
• Paid Time Off 
• Parental leave for new moms and dads 

 

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

 

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. 

 

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Closing

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