Shuttle Driver BWI Airport ( CDL w/ Passenger Endorsement )

Application Deadline: 22 May 2026

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: I58-29_7238 RIDGE RD

Reporting To: Location Manager

Compensation: $24.00 - $25.20 / hour

Description

Position: Shuttle Driver
Location: BWI Airport
Hourly Pay: $24
Schedule: Varying
CDL w/ Passenger Endorsement Required

The Shuttle Driver ensures the safe transportation of guests using a 16 passenger van or commercial vehicle, while delivering service that exceeds our customer/client’s expectations. The Shuttle Driver is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Shuttle Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Key Responsibilities

• Meet and greet all guests upon arrival; provide assistance with loading and unloading luggage as required
• Perform DOT daily inspections on assigned equipment, report safety issues immediately to Operations Manager or Shift Lead
• Transport passengers via a fixed route with scheduled pick-up and drop-off locations for passengers
• Maintain a clean, orderly, and safe Shuttle at all times
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Be aware of potential passengers and approach guests seeking assistance
• Record number of passengers and complete daily/shift reporting as required
• Communicate professionally at all times with guests, client, and teammates
• Occasionally lift and carry customer luggage or personal items, up to 50 lbs
• All other duties as assigned

Skills, Knowledge and Expertise

• At least 18 years of age
• Commercial Driver’s License (CDL) with passenger endorsement)
• Previous commercial driving experience, preferred
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Operate commercial vehicles requiring normal coordination, including eye-hand, hand-foot
• Enter and exit vehicle frequently throughout shift as well as sitting for extending periods of time

Benefits

Benefits eligibility and coverage are determined by the terms of the Union Collective Bargaining Agreement.