Director, Educational Experience

Description

POSITION SUMMARY
The Director of Educational Experience will serve as a key leader that will be responsible for overseeing and enhancing the educational experience of residents and fellows. This position will focus on project management and operations, with a strong emphasis on education, resident/fellow engagement, educational activities, and the sourcing and implementation of new applications, initiatives and innovations. The ideal candidate will possess an understanding of process, workflow design and systems thinking, experience in education, excellent project management skills, and a passion for improving the experiences of learners and staff in a multifaceted healthcare environment. 

REPORTING RELATIONSHIPS

This position will report to the Vice President of Academic Affairs/Associate Designated Institutional Official (ADIO).

ESSENTIAL JOB DUTIES AND FUNCTIONS

While living and demonstrating our Core Values, the Director of Educational Experience will:

• Promote the mission, vision, and values of the organization and act as an ambassador for our mission internally and externally 
• Incorporate systems thinking into the review of existing and development of new policies, procedures and processes including but not limited to new initiatives, compliance with existing requirements and opportunities for collective improvement
• Coordinate the preparation for accreditation site visits and ensure compliance with ACGME (Accreditation Council for Graduate Medical Education) or other governing bodies
• Monitor and integrate changes in accreditation requirements and medical education regulations into program practices
• Ensure alignment of educational content and requirements with accreditation standards and institutional goals 
• Collaborate with key program leadership and faculty to enhance teaching methodologies and assessment strategies
• Serve as the lead for the implementation of GME priorities including but not limited to Population health curriculum, scholarly activities, and educational enhancements
• Oversee the implementation and management of education management tools and systems. Develop and execute plans for the rollout of new educational programs, tools, and technologies
• Define GME project goals, objectives, and deliverables for new initiatives within the program including accountability metrics. Assembles project teams, gains consensus, and effectively communicates a clear understanding of project scope, timeframes, budgets, and other project requirements
• Develop and maintain project timelines and milestones, ensuring projects are completed on schedule
• Ensure proper documentation of proven and new processes to complete the responsibilities of the GME department
• Manage the team’s organizational responsibilities and effective working relationships with HR, Finance, Marketing, Grants, Contracts, Compliance and other support departments
• Guide, manage and support the committees, subcommittees and task forces of the GME department
• Provide regular updates and communication to faculty, residents, fellows, and administrative staff on project progress, changes, and challenges
• Collaborate and coordinate with various departments (i.e. IT, HR, Clinical Operations) to ensure successful project implementation and integration of new systems
• Collaborate with internal and external departments to create effective communication material to ensure GME learners are aware of wellness resources 
• Develop and manage initiatives focused on improving resident and fellow wellness 
• Develop and manage support programs to assist residents and fellows in their personal and professional development. Provide presentations on various aspects of wellness and professional development to promote holistic approach to improving the resident/fellow experience
• Collaborate oversight of progressive resident and fellow performance and improvement toward the core competencies and unsupervised practice
• Oversee the development and rollout of an educational dashboard for the GME department
• Develop and implement GME "Best Practice" resources

Requirements

REQUIRED QUALIFICATIONS

• Meet The Wright Center for Community Health and its affiliated Enterprise entities’ EOS People Analyzer Tool with buy in and experience working in the EOS® model (strongly preferred)
• Strong analytical and problem-solving skills
• Attention to detail and organizational abilities in order to prioritize overlapping priorities
• At least a Bachelor’s Degree in Business, Education, Healthcare Administration or similar field. Master’s degree preferred
• Minimum of 5 years of work experience inclusive of 2 years in a project management