Clinical Supervisor - Family Based Mental Health

SERVICE AREA: Mental Health Services (MHS)

DEPARTMENT: Community Mental Health (CMH)

PROGRAM: Family Based Mental Health Services (FBMHS)

PROGRAM OVERVIEW:

Family Based Mental Health Services (FBMHS) provide an intensive continuum of family therapy, case management, and other support services delivered directly in the family's home. The program aims to prevent out-of-home placement of children and adolescents with serious emotional issues. Services include in-home family therapy, family education and skill building, and 24/7 crisis intervention services.

JOB OVERVIEW:

The Clinical Supervisor is responsible for the management and supervision of the Family Based teams on their caseload. This includes providing clinical supervision and oversight, performing administrative tracking and follow-through, and ensuring productivity and team ratio expectations are met.

RESPONSIBILITIES:

• Ensure the provision of clinically sound, ethically implemented interventions by Family Based teams supervised.
• Monitor and track submission of paperwork (case notes, treatment plans, discharge summaries, biopsychosocials, etc.) and review for regulation adherence, clinical integrity, and timeliness of submission.
• Hold staff accountable to the policies and practices of the program, agency, and licensing/overseeing bodies.
• Ensure intensity and integrity of clinical service through monitoring of weekly team/individual productivity and clinical video review; develop, hold staff accountable, and provide corrective action as necessary to achieve target productivity and model adherence.
• Meet with supervisees for weekly supervision, including review of current cases, admissions, and discharges.
• Assist the Program Director in the recruitment and training of new employees.
• Provide direct and indirect support and supervision to staff in the field as needed.
• Be available for crisis management and support for teams supervised.
• Provide on-call services as determined by the Program Director.

Staff Leadership

• Foster a strengths-based, trauma-informed, accountable, committed, and motivated environment.
• Establish and hold direct reports responsible for creating a climate that attracts, retains, and motivates high performance.
• Ensure the caliber of diverse staff with skills appropriate to meet the needs of those served.
• Provide and hold staff responsible for completing staff performance evaluations as expected.
• Provide constructive supervision for all direct reports, including ongoing performance feedback.
• Model PHMC’s core competencies and holds staff accountable to do the same.
• Mentor and develop direct reports to ensure a core team focused on meeting the priorities of the program.

Team Leadership

• Cooperate and communicate as a multidisciplinary staff team member through formal meetings, informal consultations, and committee participation.
• Model traits of a responsible team member by executing job responsibilities, open communication, and good follow-through. Support team members to do the same.
• Demonstrate use and support of the trauma-informed model in all aspects of employment, including interactions with clients/students, family members, other employees, community members, and stakeholders.
• Respond promptly to the concerns and interests of the clients, parents, guardians, funding entities, and other PHMC staff.

Partnerships & Collaborative Relationships

• Establish and maintain relationships with provider organizations, regulatory and licensing representatives, and referral sources, establishing effective and productive working relationships while promoting PHMC.
• Represent the organization before various stakeholder groups to maintain visibility.
• Manage regulatory and accreditation contracts.
• Serve on, participate in, and attend various committee meetings.

Contributing to the Team

• Participate in regular meetings with staff to ensure priorities are clear, coordination is good, and communication is open. Develop additional methods for ongoing effective communication.
• Cooperate and communicate as a multidisciplinary staff team member through formal meetings, informal consultations, and committee participation.
• Model traits of a responsible team member by executing job responsibilities, open communication, and good follow-through. Support team members to do the same.
• Respond promptly to the concerns and interests of clients, parents, guardians, funding entities, and other PHMC staff.

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