Senior Manager-Quality Engineering and Automation

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

Join Fortune 7 CVS Health as a Senior Manager-Quality Engineering & Automation to lead our organization's efforts to develop and drive strategic vision in establishing the CVS Digital team. The Senior Manager is responsible for defining, leading, and scaling enterprise-wide quality engineering practices across complex, distributed systems. This role will drive the strategy, design, and execution of end-to-end testing frameworks, ensuring high-quality, reliability, and scalable software delivery. The ideal candidate is a hands-on leader with deep expertise in test automation, CI/CD integration, quality engineering transformation, and cross-functional collaboration. They will lead high-performing teams, influence architecture and engineering practices, and champion a shift-left, automation-first quality mindset.

Key Responsibilities:

• End-to-End Testing
  • Define and execute the enterprise E2E testing and automation strategy aligned with business objectives.
  • Drive quality engineering transformation from traditional QA to modern automation-first practices.
  • Design and oversee robust E2E test frameworks covering UI, API, data, and integration layers.
  • Ensure comprehensive test coverage across complex microservices and distributed systems.
  • Establish best practices for test design, test data management, and environment strategies.
• Automation & Tooling
  • Lead the adoption and implementation of modern test automation tools, frameworks, and technologies.
  • Ensure automation is fully integrated into CI/CD pipelines to enable continuous testing.
  • Optimize automation coverage, stability, and execution time.
• Team Management & Development
  • Hire, coach, mentor, and retain top support talent.
  • Build career paths, training programs, and succession plans for team members.
  • Foster a culture of accountability, collaboration, and continuous learning.
• Quality Engineering Excellence
  • Promote shift-left and shift-right testing practices, including performance, security, and reliability testing.
  • Establish metrics (e.g., defect leakage, automation coverage, test execution efficiency) and continuously improve quality KPIs.
  • Drive adoption of AI/ML-enabled testing tools where applicable.
• Collaboration & Stakeholder Management
  • Partner closely with engineering, product, DevOps, and architecture teams.
  • Influence design decisions to improve testability, observability, and reliability.
  • Communicate testing strategy, progress, and risks to senior leadership.
• Governance & Compliance
  • Ensure testing practices comply with regulatory, data privacy, and security requirements.
  • Standardize QA processes, documentation, and governance across teams.

Required Qualifications:

• 5+ years of experience in software quality engineering and leadership/management role.
• Hands-on experience with test automation frameworks (e.g., Selenium, Cypress, Playwright, RestAssured, etc.).
• Strong expertise in end-to-end testing across UI, API, and backend systems.
• Strong knowledge of programming/scripting languages (e.g., Java, Python, JavaScript).
• Experience working with microservices architecture, cloud platforms (GCP, Azure, AWS), & distributed systems.
• Experience using GenAI/Automation tools and frameworks such as OpenAI, CoPilot, Gemini, Claude, MCP etc.
• Experience with performance testing, test data management, and environment orchestration.
• Solid understanding of Agile, DevOps, and modern SDLC practices.
• Demonstrated ability to lead large, distributed teams and deliver at scale.

Preferred Qualifications:

• Experience integrating automated testing into CI/CD pipelines (e.g., Jenkins, Azure DevOps, GitHub Actions).
• Experience implementing AI/ML-based test automation and self-healing frameworks.
• Exposure to observability tools (e.g., Splunk, Datadog, New Relic) for validation and monitoring.
• Knowledge of contract testing, service virtualization, and chaos engineering.
• Experience in healthcare, finance, enterprise SaaS, or highly regulated industries.
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