Senior UX Designer

Requisition ID  

18928

Country   United States of America Location type   Remote About us  

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people. Our 10,000 colleagues serve clients in more than 50 countries.

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Sales and Service
• Total Rewards

Our comprehensive talent suite leverages a combination of proprietary talent IP, talent data, analytics and insights to help customers understand their workforce and existing talent gaps, and deliver targeted talent interventions at scale using HR technology.

Job description  

OPPORTUNITY TO ENHANCE YOUR CAREER

Are you a User Experience Designer with Enterprise SaaS experience who is passionate about crafting polished, user-focused experiences that enable the world’s leading organizations and their employees to thrive?

Have you been looking for an opportunity to work with a team that understands UX research and design’s strategic role in product innovation and driving measurable business outcomes?

Do you excel in organizations that give you the data, insights, and access to customer and user insights that allow you to make decisions that drive the products you work on forward and bring measurable value to the people who work with the experience you create day after day?

You’ve come to the right place.

Korn Ferry is looking for a Senior UX Designer to join our rapidly growing product organization to build the next generation of enterprise solutions powering the world’s leading businesses across industries. Our UX designers are expected to work all the way left in the process, working with Product and Engineering, to help clarify problems and bring solutions to the table that are proven to move the needle for our customers and end-users.

While this role is remote, it is highly preferred candidates reside in either the Eastern Time Zone or Central Time Zone. This is an international team and there are early morning weekly meetings. 

KEY RESPONSIBILITIES

• Drive UX and product design across the entire product lifecycle, work with other designers and cross-functional teammates to set strategy to deliver a unified experience for our growth suite of Korn Ferry products.
• Collaborate with other design team members on the overall product vision, information and experience architecture, and contribute to the new KF Design System.
• Practice human-centered design methods to shape the right product strategy and define the experience through deep customer and end-users research and testing.
• Work with Product, Engineering, Research, and Writing to prioritize experiences and jobs to be done with an effective balance of customer problem/value and end-user needs.
• Drive better understanding of our different users, how our solutions fit into their workflows and KF service models, and how we can deliver our solutions in ways that help users operationalize our insights and intelligence seamlessly across their workflows.
• Be autonomous. You’ll take full ownership of your work and take responsibility for every last detail every step of the way to deliver the results you are aiming for with clarity and support.
• Work with research to plan and coordinate upfront field research activities, including identifying research needs, collaborating on screener questions, user testing scripts, and market research.
• Assess usability problems caused by implementation or contextual factors, often in collaboration with advisory experts.
• Assess usability problems based on heuristics and universal design principles and recommend enhancements.
• Plan and undertake usa