Business Office Lead - Acute

Business Office Lead - Acute | Peak Behavioral Health | Santa Teresa, New Mexico

About the Job:

PURPOSE STATEMENT:
The Business Office Coordinator is responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. Provides administrative support to the Business Office department. This position is onsite at the facility and is not a remote position.

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

• Responsible for implementation of new procedures in the department and monitoring progress.
• Provides cross-training for all staff members in non-management roles.
• Assists in managing all Accounts Receivable follow-up and additional responsibilities related to patient accounts.
• Audits the admission packets and verifies benefits along with all clients demographic information in the client accounting system.
• Provides financial counseling and information to clients and/or guarantors regarding their benefits and financial obligations.
• Collects any out-of-pocket payments (deductibles, copays, exhausted days, etc.). 
• Completes financial disclosure paperwork for clients that request assistance including verifying income and expenses.
• Completes adjustment forms for any charity or administrative adjustments for approval.
• Completes promissory notes for clients that request payment arrangements.
• Updates daily the upfront collection log, charity log, and admin adjustment log.  Reviews with BOD on a weekly basis.
• Gathers and interprets data from system and takes appropriate course of action to initiate time-sensitive and strategic steps resulting in payment.
• Checks the accuracy of figures, calculations and postings pertaining to business transactions recorded by others.
• Provides clerical support to other Business Office staff.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required. 
• Three or more years' experience required in related fields, preferably in behavioral health field.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

Not applicable.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor.

Why Peak Behavioral Health?Peak Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Peak Behavioral Health is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.