Hospice Administrative Assistant

JourneyCare Hospice is seeking a Hospice Administrative Assistant for our growing team! Immediate opening available, generous time off packages, 401K + match and so much more!

Qualifications:

• High school diploma or equivalent.
• One to two years of office or customer service experience preferred.
• Able to learn basic triage steps for identifying urgent calls.
• Strong oral and written communication with exceptional customer service skills.
• Ability to stay organized and manage shifting tasks.
• Ability to work with confidential information.
• Proficient with Microsoft Excel including entering data, sorting, filtering and creating simple spreadsheets.
• Basic proficiency with Word, Outlook and other Microsoft Office programs.
• Comfortable working with numbers and maintaining accurate tracking tools.
• Assess work load and re-prioritize as needed, handling multiple tasks under tight deadlines.
• Works under pressure and deals with interruptions and other unexpected events and make necessary adjustments.
• Interacts professionally with all levels of management and staff.
• Must have reliable transportation, current driver's license, and appropriate automobile insurance.

HOURS: Monday-Friday 8AM-4:30PM

TERRITORY: Chicago, IL (60605)

What We offer:

• Great culture and team atmosphere
• Comprehensive benefits, including medical, dental, and vision, effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Mileage reimbursement
• Tuition Reimbursement
• Employee Referral Program
• Hospice Certification benefit and salary increase
• Merit Increases
• Employee Discount Programs

What You’ll Do:

• Supports scheduling and basic calendar coordination as requested.
• Assists with preparing materials for meetings, including simple reports and spreadsheets.
• Supports general office organization and assists with visitors when appropriate.
• Answers incoming calls and direct them to the appropriate team member.
• Assists with patient or family phone calls by gathering basic information and routing to the correct staff for follow-up.
• Uses sound judgment to identify calls that require urgent attention and escalates appropriately.
• Maintains simple documentation of calls or requests based on established procedures.
• Provides general office support such as copying, scanning, organizing documents, and maintaining files.
• Enters data accurately into spreadsheets, updates logs, and pulls basic information for reports.
• Helps track and organize department information such as staffing schedules, referral logs, or productivity sheets.
• Maintains a high degree of confidentiality at all times due to access to sensitive information.
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department.
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements.
• Abides by all regulations, policies, procedures, and standards.
• Performs other duties as assigned.

TEXT 10094 to 847-416-8078 to APPLY!

Salary: $20-$27 Hourly - Offer Based on Years of Experience