Compliance Coordinator

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This premier, gated country club community features a unique location, making it one of the area’s more desirable residential locations. An array of luxurious and distinctive homes by some of the area’s more respected builders surrounds our championship golf course. Residents agree that the community offers an exceptional lifestyle including all the elements required for living the good life, relaxing, and raising a family. No other nearby golf course community offers the perfect blend of location, security, luxury homes, parks and friendliness found here.

The Compliance Coordinator will be working in a team environment providing support to other departments and working closely with the Community Manager. They provide a valuable service to our homeowners while preserving and enhancing property standards.

What you’ll accomplish:

• Providing education, materials, information and assistance to new and existing homeowners
• Performing compliance checks and documenting, photographing and recording violations
• Issuing violations with specific reference to property maintenance and aesthetics
• Tracking and coordinating the fine process
• Reviewing architectural requests and making sure they are submitted correctly
• Responding to resident phone calls and emails in a professional way
• Submitting work orders to maintenance staff and vendors when necessary
• Receiving and processing assessment payments
• Processing weekly debit card transactions and deposits
• Greeting residents, guests, and vendors upon entering the association office

What we’re looking for:

• Experience with HOA operations preferred
• Professional and adaptable, demonstrate good time management and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have an excellent telephone manner, with a commitment to the highest customer service possible
• Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
• Flexibility to work after hours on occasion to attend meetings
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Drivi