Communications Dispatcher II – Operations Division - Bureau of Administrative Support – Public Works – (1705 TPV) (164794)

Company Description

Specific information regarding this recruitment process is listed below.

Application Opening: Tuesday, April 21, 2026
Application Deadline: Please apply immediately. The application filing will be open at least through Tuesday, April 28, 2026, and will close at any time thereafter.
Compensation Range:  $80,392 - $97,734 Annually
Recruitment ID: TPV-1705-164794, RTF0164793-01136407

Appointment Type: Temporary Provisional (TPV). This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

San Francisco Public Works (Public Works) has a far-reaching portfolio with a $453 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,700-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages the construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges. With a mission to enhance the quality of life in San Francisco for residents, visitors and business owners, Public Works is committed to providing outstanding public service through an equity lens. 

Please visit the “About Us” section of our website at https://www.sfpublicworks.org about to learn more about the department’s core values, Racial Equity Initiative, leadership team, history, budget and more. 

Public Works currently has a vacancy for Communications Dispatcher II (1705) within the Operations Division, Bureau of Administrative Support.

Job Description

Under general supervision, the Communications Dispatcher II performs a variety of specialized duties in connection with communication dispatch functions.

Important and Essential Duties: 
As a Communications Dispatcher II, your duties may include, but are not limited to the following: 

• SUPERVISION EXERCISED: Supervises and trains assigned staff in all aspects of dispatch functions and departmental regulations.
• Operates a variety of communications equipment and information transmitting devices such as multi-line telephones, keyboard, two-way radio and pager systems utilized to receive information, request reports and emergency calls from several mobile radio field units and telephones, or to transmit messages to field units and/or to route calls to proper bureau or detail for action.
• Verifies and evaluates messages received to determine if information is accurate and may follow up to ensure proper receipt and understanding to determine type of action necessary and appropriate staff and/or agency to be notified.
• Dispatches mobile units and equipment to specific work locations, including locations where traffic control, citing and towing services are needed; makes phone requests for ambulance, tow-truck or other emergency services; makes inquiries of other agencies as requested by field units; reads maps and gives directions on how to get to location of emergency.
• Records essential information and facts from messages transmitted or received by radio and telephone by entering and retrieving data from computer, time stamping and logging messages for permanent record keeping, maintaining continuous records of the status of units assigned, and maintaining a regular log of all messages transmitted and received by radio and telephone.
• Coordinates communications emergency procedures by working with staff from City departments (e.g., Police, MUNI, Fire, Sheriff & PUC,) and communications dispatchers from 911 and DPW, during accidents, emergencies and natural or other disasters.
• Transmits alarm information to supervisor on duty, when departments need assistance; notifies the Police department daily of streets scheduled for no-parking zones; prepares records and performs clerical duties.
• Monitors surveillance equipment and intrusion alarms from on-site buildings.
• Supervises and trains assigned staff in all aspects of dispatch functions and departmental regulations by providing regular on-goi